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Sleep Train - Mattress & Bed Store in Springfield, OR

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Sleep Train Eugene - Springfield
3332 Gateway St
Springfield , OR 97477
Sleep Train Eugene - Springfield is rated 4.9 out of 5 by 214.
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Sleep Train Eugene - Springfield is rated 4.9 out of 5 by 214.
Rated 5 out of 5 by from Excellent service. We bought our bed in August this year and as soon as it was set up and we were able to sleep on it it was the best night sleep we have have in years. The contour of the bed fitting to your body was wonderful. We woke refreshed the next morning and am so happy we bought from Sleep Train. We also bought two of the gel foam pillows and they are great for head support. I would recommend buying a bed from you guys to all my friends and family. Thank you so much for explaining how the bed worked and the advantage of bed the fits to your body, when one person turns over the other doesn't feel a thing it's great. The bed is a King Sedgebrooke. Robert is a great salesman.
Date published: 2015-10-14
Rated 5 out of 5 by from Excellent service We recently bought an extra long twin bed for my son who is a sophomore at Western Oregon University and the staff at the Springfield store were extremely helpful and there was no sales pressure to buy the bed right then and there, We told them we were still looking and getting prices on the beds. We ended up going back and purchasing the bed because of the 100 day guarantee and they delivered for free and the salesman were great and told us stuff that a lot of the other stores did not that helped make are decision that much easier they did not hide nothing. I would definitely buy another bed from them.
Date published: 2015-10-14
Rated 5 out of 5 by from Bob's customer service Bob helped us out by honoring our needs and our financial situation. He was really knowledgeable about the products he was selling. Bob was made aware of my injuries that I got while serving overseas in the Army and knew exactly what beds to show us that would help give my spine, hips and shoulders the support needed to lessen my chronic pain. My fiancé and I are so happy with our purchase and will gladly come back for our future bed and bedding needs. We have a wedding on September 5th and this extra $500.00 will be a huge blessing for us should we get lucky and win the prize.
Date published: 2016-07-23
Rated 5 out of 5 by from Excellent Service I went to SleepTrain last week to look for a mattress and box springs. I found a pleasant employee named Bob. A very friendly, helpful, and informative gentleman that went out of his way to explain the differences in mattresses and springs/coils, etc. to me so that I could make the best decision for my situation. I was pleasantly surprised to find that kind of customer service nowadays. I was not pressured in anyway to purchase products there. If you are looking for excellent bedding and customer service, Please try SleepTrain first. Sincerely, Jeanette D.
Date published: 2015-12-11
Rated 5 out of 5 by from Great, Relaxing experience We came in with an idea of what we wanted and we told our sale person, Bob, and he pointed us to every possible mattress that sounded like what we wanted. And sure enough we found it. Bob was so helpful in helping us find what we wanted, helping to also find the right pillows to complete our setup. I would highly recommend anyone to come to sleep train and I highly recommend Bob! It's so nice when the sales person doesn't bother or push something on you. Bob got our business because he was kind, helpful and very knowledgeable.
Date published: 2016-02-11
Rated 5 out of 5 by from Outstanding Service!!! I recently received outstanding customer service from Jeffrey Castillo. He helped me with a purchase for my son. My son had a severe back injury (a herniated disc) and hence couldnt come to the store to physically look at or pick up the item. So Jeff helped me order by phone & arranged for it to be delivered & made sure that my son didnt have to lift a thing. Jeff has great professional & customer service skills and will go very far in Sales, Management and Marketing. I would definitely buy more stuff from your store coz I was so happy with Jeff. I also spoke with Steven Steppe as well on the phone and was very impressed with his professional demeanor as well. Thank you for hiring such quality men!!!
Date published: 2016-10-20
Rated 5 out of 5 by from QUALITY SERVICE! Very happy. We started looking on Friday by Sunday that same weekend my mother's bed was deliver. I ordered a full size bed on Friday evening, called Robert "Bob" Rhodes first thing Saturday morning and upgraded to a queen size bed. There was no hesitation on Bob's part to meet our needs for my mother. Bob was really easy to work with, he was very knowledgeable, he was very helpful and he was very accommodating. Thank you Bob!
Date published: 2016-01-21
Rated 5 out of 5 by from Great customer service! We purchased a mattress this weekend and couldn't have asked for a better customer service experience. We had looked at 3 other stores in the past few days and not only was the year end pricing far superior to the competitors, but Robert Rhoades was far superior in his knowledge and customer service as well. In the other stores my wife and I both noticed that the other mattress salesmen were a little on the pushy side, and both seemed sexist towards my wife. Robert did an excellent job of treating both of us equally, and that was more than enough to have us spend $3000 at your store versus the competitor. In the past we have looked at Mattress stores like car lots, they would only talk to me (the husband) and seemed more interested in their commission than getting to know what we needed. Robert was in no way, shape, or form the "norm" that we had encountered and his great knowledge and service were exactly what we were looking for in a mattress buying experience.
Date published: 2016-01-04
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Sleep Train locations in Springfield offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Springfield offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in OR has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Springfield Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®