Or
Sleep Train (541) 318-8364

Sleep Train - Mattress & Bed Store in Bend, OR

Sleep Train Bend
63455 N Hwy 97
Bend, OR 97701
(541) 318-8364
Hours
Mon - Sat: 10:00 am - 8:00 pm
Sun: 11:00 am - 6:00 pm
Sleep Train Bend is rated 4.9 out of 5 by 375.
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This Store Carries
  • Exclusive Mattresses
  • Hampton & Rhodes
  • Sealy Posturepedic
  • Serta iComfort
  • Simmons Beautyrest
  • Tempur-Pedic
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Sleep Train Bend
63455 N Hwy 97
Bend, OR 97701
(541) 318-8364
Reviews
Sleep Train Bend is rated 4.9 out of 5 by 375.
Rated 5 out of 5 by from Bed broke..forced to buy a new one. We loved our tempurpedic bed. But last night the motor that moves the bed to different positions quit. We have had this bed for 20 years and we LOVED it. So today we found our selves bed shopping. We walked into the Bend Oregon Store and got the best customer service we have ever had. Seth made us very comfortable. He listened to ALL the things that we liked about our old bed, and some things we didn't (the king SPLIT mattress). He took all the time we needed to make up our mind to be sure we got the right mattress for us. We take delivery of the bed in 3 days and are really excited to start our new experience and look forward to 20 more years of great sleep.
Date published: 2016-01-21
Rated 5 out of 5 by from Wonderful! Not only a well informed salesperson (I'd done my homework) but, he was fun, witty and a joy. Yes, he is a salesman but, he worked with us so, we choose to purchase from him (we'd been shopping for a few months) because, he helped us purchase what we wanted, in the price frame we wanted and we had a good time doing it. We don't actually have our purchase in our home so, unable to review it but, we're sure we'll be happy with it because, after our months of shopping it was the mattress and frame we kept coming back to. FYI the price we paid was under the best price we could find on-line and it's going to get delivered and set-up.
Date published: 2016-05-20
Rated 1 out of 5 by from Poor customer service I purchase a beautyrest king mattress set. The sales lady Jenn did not follow up with me. I called many times and she never called me. She also did not tell me there were 3 height sizes of box springs. She shipped me a 9 in box springs which I am 5ft tall and couldn't get in and out very well. The day I talked to her I had left message at 945am. She never called me. I called again at 3pm to talk to her. She was nasty on the phone and would not take responsibility for not discussing the heighth of the box springs. She charged me more money to ship me a lower box springs. She also forgot to add bed frame to my order. Would not purchase from her again.
Date published: 2016-11-14
Rated 5 out of 5 by from so far, so good !! Because our new (fancy king size) bed hasn't been delivered yet, I can only comment on our buying experience. The sales associate (Chris) that worked with us, was very knowledgable, able to answer all of questions, allowed us time to try each mattress, and helped us make our decision, with so many choices, this can be a daunting experience ! My experience with arranging for delivery was equally satisfying, the agent that took my call, was experienced, helpful, and patient, as i think i changed delivery dates twice (sorry!) . ... We are excited for our new bed !! and pretty confident the folks that deliver, and do the set-up will be just as professional as the in store staff . .. Thanks much !
Date published: 2016-04-18
Rated 5 out of 5 by from Salesman extraordinaire! Chris was full of enthusiasm and tons of pertinent information. I have been in professional sales for over 20 years. I would hire this young man in a minute. He listens to your questions, if he needs clarification of information he will ask, then he gives you an answer. He asked to close and when I had questions would recap and close again. He did this in a natural way, he was not pushy. I wasn't going to buy anything that day but did so because of Chris and you 0% financing offer. Give that young man a raise or I will hire him and rule the world!!!
Date published: 2016-10-07
Rated 5 out of 5 by from Fast knowledge and kind service I am currently bed shopping around town and came into Sleep Train. I was greeted with a smile at the door, which alleviates stress for me right away. Half way thru the store the manager, Steve Steppe, offered to answer any questions I may have. He was extremely polite and knowledgeable, being very considerate to my needs. I will definitely be considering Sleep Train in my overall decision process. It was a wonderful experience. Thank you.
Date published: 2015-10-20
Rated 5 out of 5 by from Amazing service and kid friendly Chris Wimmer was a great help. He knew a lot of info about what he was taking about, and did a great job at helping do a price match. It was great to have a friendly smile with a great sense of humor. The kids even enjoyed it while we where there, they had toys to keep them entertained so we could focus on all the info Chris was telling us. And no pressure at all. I would definitely recommend anyone to check this store out.
Date published: 2016-02-02
Rated 5 out of 5 by from Enthusiastic great sales I walked in looked around a bit as there quite a few people there. Chris smiled and approached me very enthuastically. I told him what I was looking for just for a guest room. He wanted to know my budget and pointed me in the right direction. I think overall it took maybe a half hour to do everything. Delivery will happen before the weekend which is so awesome. My daughter is coming home from school and will be happy to no longer sleep on the futon. Great service, great price, thank you!
Date published: 2015-10-25
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  • cp_1, bvpage1
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  • clientName_sleeptrain-local
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  • CLOUD, method:getContent, 15.6ms
  • REVIEWS, PRODUCT
Sleep Train stores near Bend, OR
Sleep Train Bend
63455 N Hwy 97
Bend, OR 97701
(541) 318-8364
Sleep Train Redmond OR
1400 SW Canal Blvd
Ste 106
Redmond, OR 97756
(541) 516-4000
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