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Sleep Train - Mattress & Bed Store in Reno, NV

Sleep Train Reno - Harvard Way
2000 Harvard Way
Reno, NV 89502
(775) 829-7717
Hours
Mon - Sat: 10:00 am - 8:00 pm
Sun: 11:00 am - 7:00 pm
Sleep Train Reno - Harvard Way is rated 4.8 out of 5 by 157.
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This Store Carries
  • Exclusive Mattresses
  • Hampton & Rhodes
  • Sealy Posturepedic
  • Serta iComfort
  • Simmons Beautyrest
  • Tempur-Pedic
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Sleep Train Reno - Harvard Way
2000 Harvard Way
Reno, NV 89502
(775) 829-7717
Reviews
Sleep Train Reno - Harvard Way is rated 4.8 out of 5 by 157.
Rated 5 out of 5 by from Great experience both times I stopped in! I came in a few months ago and was very impressed with the customer service. I wasn't ready to buy, but wanted to check out some mattresses. Bruce showed me a bunch of different mattresses and gave me a price range. I never felt pressured and felt like I got the same service I would have if I was ready to buy. I went in a couple weeks later and Bruce wasn't there, but Ryan helped me and gave me the same service as Bruce did! I was a little nervous because I wasn't sure if the experience would be the same as the first time, but it was! I ended up buying my mattress that day and I'm loving it! I was very impresses with the entire situation!
Date published: 2016-04-24
Rated 5 out of 5 by from Great experience My experience with Sleep Train was super. I had been to several stories prior to Sleep Train, so I had experiences to compare. The sales people were knowledge and polite. They answered all my questions and let me know about Sleep Trains' policies regarding exchanges should one not be completely comfortable with one's purchase. That was very helpful and reassuring. When I expressed what I had decided, I was given a typed offer which included each item with a price, the gift package and how I could use it as well as delivery options. That was impressive and unique. I will recommend Sleep Train to my friends and family. Christina Batjet
Date published: 2015-11-21
Rated 5 out of 5 by from Best decision ever!!!! We went to the store on Plumb (actually Harvard I guess) in Reno Nevada. John was patient and very informative. No hard selling!! He watched the way we laid on the beds and provided input and suggestions. When we left over an hour later without purchasing a bed he was very friendly and provided a printout of the bed and pillows that seemed to suit us best. When we finally decided to bite the bullet and spend the money (note...I HATE spending money) we gladly went back and gave our business to John. We even paid a higher sales tax but he earned our business! AMAZING customer service and we have slept like babies since!!!
Date published: 2016-11-25
Rated 5 out of 5 by from Great Deals (if you do your research) Went into the store with the intent to find a mattress I liked and find a similar one cheaper somewhere else. After I found one I liked, I started looking online and found a similar one for less money. They showed me another mattress that was better than the one I found online for around the same price. I then continued to look around online and found the same mattress for less than what they were selling. They agreed to match the price and even threw in a protective cover for the box spring and mattress for half price. The lady assisting me was also extremely nice throughout the entire process. Not a bad deal if you are willing to do your research and be patient.
Date published: 2016-11-01
Rated 5 out of 5 by from ...an amazing experience. I told my husband we weren't buying a bed today, but oh my goodness, first of all we met the nicest Asst. Store Mgr. Ryan who answered every question and showed us several beds while working the remotes and explaining the details of each comfort we experienced. At the end of the day, we just had to have a certain split king adjustable bed with all the newest technology that makes up the comfort of our favorite mattress. And on sale to boot with free delivery, free sheets and pillows and a buy one get one free protective covers. Although we haven't received our bed yet, we highly recommend Sleep Train in Reno, go see for yourself, you've got nothing to lose except an amazing experience and good nights sleep.
Date published: 2016-03-29
Rated 5 out of 5 by from Smart and efficient In this situation we needed a bed quickly but it had to be the right one in terms of price, comfort and availability. Bruce Brown guided us through the choices efficiently, but not cursorily. He provided great service and made the entire experience a good one. Additionally, I'd like to say that the guys who delivered and installed the bed (the next day!) were equally efficient and friendly. From the time I met them at their truck to the time I signed off on the delivery could not have been more than about 15 - 20 minutes. Outstanding! Thank you.
Date published: 2015-12-03
Rated 5 out of 5 by from Great Salesman, Great Service Needed two queen size bed sets for our house at Lake Tahoe. Met Bruce Brown, a salesman, at the Reno Harvard Way Store. He was totally knowledgeable, helpful and friendly and worked with us testing different mattresses until we found our "perfect" comfort level. Since we were buying two, he gave us a great deal. The mattresses were delivered two days later at the scheduled time by two great guys, who took the old mattresses and box springs out and installed new ones so fast, it was amazing. Totally class operation from beginning to end.
Date published: 2016-07-24
Rated 5 out of 5 by from Efficient professional experience From first step into store we were greeted immediately by Patrick (sales). He was polite and accessed our needs. I had read consumer reports and knew the mattress I wanted. Never pushy and always informative we tested several mattresses concluding that the consumer review was the best choice. Patrick obtained the best discounts available; military etc. with in 24 hours the bed was delivered by Michael of red carpet. Michael was professional and courteous. I don't usually write reviews but this was an excellent consumer experience
Date published: 2016-10-02
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  • CLOUD, method:getContent, 5.36ms
  • REVIEWS, PRODUCT
Sleep Train stores near Reno, NV
Sleep Train Reno - Harvard Way
2000 Harvard Way
Reno, NV 89502
(775) 829-7717
Sleep Train Reno - Virginia St
6625 S Virginia St
Ste A
Reno, NV 89511
(775) 853-8080
Sleep Train Sparks
4711 Galleria Pkwy
Sparks, NV 89436
(775) 354-1510
Sleep Train Reno - Damonte Ranch
1151 Steamboat Pkwy
Reno, NV 89521
(775) 853-4250
Sleep Train Carson City
971 Topsy Ln
Ste 332
Carson City, NV 89705
(775) 267-0434
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