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Sleep Train - Mattress & Bed Store in Walnut Creek, CA

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Sleep Train Walnut Creek - North Broadway
1365 N Broadway
Walnut Creek , CA 94596
Sleep Train Walnut Creek - North Broadway is rated 4.8 out of 5 by 51.
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Sleep Train Walnut Creek - North Broadway is rated 4.8 out of 5 by 51.
Rated 5 out of 5 by from Joey Silva is great! When we visited the Walnut Creek Sleep Train store this evening, we had no intention of purchasing a mattress. We were quickly greeted by Joey Silva and he began asking us questions to better understand what type of mattress would best fit our needs. We tested a several and Joey quickly narrowed down a few options for us to focus on. After spending about an hour with us, Joey found my wife and I the perfect mattress and we can't wait for it to be delivered. Not only will we recommend Sleep Train to our friends and family, but we'll also recommend Joey Silva specifically. He was patient, he gave my wife and I space when we needed to discuss this decision, and he treated us with respect.
Date published: 2016-11-08
Rated 4 out of 5 by from Good bed we did lots of research on beds. We were considering an internet memory foam bed but didn't like the idea of not being able to lie on it, even though most offer to take back the bed if we don't like it. After a friend told us that you can negotiate pricing at Sleep Train, we visited our local store. There was only one employee and two customers, but we eventually managed to get the information we needed. We left without a bed, but later negotiated everything over the phone. Time will tell about the bed comfort/quality, but we are cautiously optimistic.
Date published: 2017-02-17
Rated 1 out of 5 by from Be careful buying "Grade A" clearance mattresses My daughter just finished college and is starting a new job in the Walnut Creek area. This weekend we drove up from southern CA and helped move her into a new apartment. She needed a new bed and we went to Sleep Train on North Broadway and was helped by Ben. He seemed nice and helpful. My daughter selected a Beauty Rest mattress set that suited her and Ben told her that he had a Grade A clearance set available. He explained that Grade A meant that the mattress was like new and had only been on display for one week or so in a store. When the mattress was delivered, we noticed a rip on one side where the handle strap was. Upon closer inspection the handle was practically torn off, leaving a hole in the mattress material at both ends. The delivery person said we should call the store and that they would wait while we did in case we decided to refuse delivery. We called the store and spoke to Ben who quickly passed us over to the store manager. Instead of addressing the issue and what he could do to make it right, he tried to make us feel bad saying that they had sold us the set for close to their cost and that Ben (salesman) was only making a couple dollars on the sale. We asked for an additional discount or a replacement that was not damaged. The manager said he could not do anything for us and would have to call his supervisor and call us back later that day. In the meantime, the delivery people did not wait and simply left while we were on the phone with the manager. The manager did not call us back.
Date published: 2017-02-21
Rated 3 out of 5 by from The rep forgot to put my order trough I went in and purchased a $300 box spring. It was supposed to be delivered to the store Monday before 730pm I called the store and no one could help me locate where it was around 3 pm. Then I called again and I was told it will be there and they will call me. Now it was 7pm and no one called me. I arranged for a truck to pick it up from the store. We went down to the store and we spoke with the manager. The employee never put the whole order through. So now I have to wait again. She did help us out and re did the order and have it delivered to my house. She mentioned they would call me 2 hours prior to the delivery which would be from 9 to 12. Well this was not the case they called me after this time to deliver it. Corey
Date published: 2016-09-21
Rated 5 out of 5 by from A++ for SleepTrain From the assistance of James Borges in the showroom (helping me find the right mattress and putting it within my price range), to scheduling and re-scheduling delivery, through confirmation of delivery time and date and the actual delivery, A++ for SleepTrain. I "test drove" a variety of mattresses in different businesses, and none compared to the service I received with ST. Customer service - excellent! After 20+ years, I have a mattress that's comfortable - I'm sleeping much better. AND, foster kids get some help, too. Thank you!
Date published: 2016-01-19
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE! The staff at the Walnut Creek, CA store were just fantastic. My wife and I are very thorough when it comes to making big purchases. We spent a very long time in the store over a few days deciding which Tempurpedic would be best for us. Eric Cardoza, our sales representative, was very patient with us. He went out of his way to take care of us and make sure we were happy in the end. We wound up needing to take advantage of the 100-day risk free trial, and swapped out our mattress. Again, Eric and Sleep-Train were very accommodating on every aspect of the mattress swap out and the total transaction. We also spent a day at the Pleasant Hill store trying out mattresses and the staff there were equally great! I would highly recommend the Walnut Creek and Pleasant Hill-2 stores.
Date published: 2016-04-04
Rated 5 out of 5 by from Superior service at every level I bought a mattress for my father who was moving from out of town into an assisted living facility. Nicole was our assistant and helped us secure a comfortable yet affordable mattress. She spent a good amount of time consulting on all the various attributes and suggesting options like storage and also options for better pricing when choosing a floor model. She also facilitated the pickup of my fathers old mattress from his out of town location. Nicole was fantastic and wonderful to work with.
Date published: 2016-08-12
Rated 5 out of 5 by from Great, personal service The sales associate was very attentive to our needs and offered very detailed descriptions of the products
Date published: 2016-02-21
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Sleep Train locations in Walnut Creek offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Walnut Creek offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Walnut Creek Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®