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Sleep Train - Mattress & Bed Store in Sunnyvale, CA

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Sleep Train Sunnyvale
1265 W El Camino Real
Sunnyvale , CA 94087
Sleep Train Sunnyvale is rated 4.7 out of 5 by 85.
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Sleep Train Sunnyvale is rated 4.7 out of 5 by 85.
Rated 5 out of 5 by from Staff went above and beyond the call of duty! We dealt with 3 different salesmen over 2-3 mos., and every one was a pleasant, helpful and knowledgable as you would hope. And several weeks after we had traded in a mattress per Sleep Train's one-exchange policy, we decided to upgrade to a higher quality and more expensive set, which we were allowed to do. When we went to pay for it, the sales rep told us the high-end mattress happened to be on sale THAT DAY, so we saved around $1,500 and got the bed we really wanted. He did not HAVE to tell us about the sale . . . we probably never would have known about it. So we walked away very satisfied, and are happy to recommend this store to anyone looking for a new bed!
Date published: 2015-10-15
Rated 5 out of 5 by from King Bed and a free Cherry Blossom Tree! We went in to purchase a king bed to upgrade from a low quality queen. Eric was so helpful and patient. He listened to what we were looking for carefully, and recommend we try relevant mattresses (so to not waste our time). We settled on a BR Recharge 850 Pillow Top. It's a really soft mattress for curvy people that might have back pain. We've only had it for a couple of months, but love it so far. There are oodles of discounts that they offer. I even made a comment about the fake cherry blossom tree in their store, and we ended up leaving with three awesome fake trees for free, since they were redoing the store decorations. It was a very surprising and pleasant experience.
Date published: 2016-01-09
Rated 5 out of 5 by from Excellent over the top service I was there Saturday the 28th 1st customer , Eric was the person I spoke to and he was so patient and helped me and gave me time to pick the perfect bed . He pointed out a few selections I very happy I stopped at Sleep Train Sunnyvale, I had the best sleep ever last night my old bed was very old , and delivery was on point and super fast very pleasant delivery .. I'm sad to say when they call after delivery for a survey my phone died I would like to complete that survey . Thank you Sleep Train for your excellent service and wonderful Eric . 5 stars all the way to the top. AML
Date published: 2015-11-30
Rated 5 out of 5 by from Great service! Stopped by to test out mattresses and get an idea of what I preferred, Monica was knowledgable and patient with all my questions. I ended up finding one anchor it delivered the next day! Couldn't be happier with my experience.
Date published: 2016-06-12
Rated 1 out of 5 by from Worst Delivery Experience ever This is just to complain over the mattress delivery experience. The sales people Saif and Pablo are both very knowledgeable about mattress and has good customer service. So here is the story: I bought two mattress and shave them scheduled to deliver on Sunday. On Sunday at 2:20pm, I received a call from the driver that they will be here in 20 minutes. I asked them if they could come at 3pm instead because I was outside and they said yes. At 2:45pm, I received a message saying that they have been waiting for 15 minutes and will have to leave. So I called them and said I am 10 minutes away and again they said they will wait for me. At 3:00pm, I arrived and they left! I asked if they can come back and they said no and asked me to call the store to reschedule. I called Saif in the store and he has rescheduled the delivery to the following day. On Monday (I took half day off just to wait for my mattress delivery), at 2pm I didn't receive any call so I decided to call to check on the delivery time and they told me that one of my mattress was sold and out of stock. I talked to Saif again and asked why they didn't hold the mattress for me as it was available on Sunday. They said there's a system error and the mattress was sold and delivered to another buyer. I felt so frustrated because I have purposely put my old mattress aside two days in a row just to wait for the new mattress to come. Fortunately Saif has been very helpful and managed to deliver one of my mattress first on Monday and placed the delivery request as soon as the other mattress is in stock again. The nightmare didn't end: even for the Monday delivery, they delivered at 10:30pm as the driver said they were busy. In the end, I have to wait until today which is 4 days later for my other mattress to come.
Date published: 2016-10-13
Rated 4 out of 5 by from Good store, reps but disappointing delivery servic I went in looking for a solution for my wooden bed frame sagging. The customer rep at the store suggested I get a Bunkie board. Ordering was a breeze. They offered same day delivery. Only time will tell if the actual product is good. I'm happy so far. The delivery was supposed to be between 3 to 9 but they came at 11:30 pm! They did call to ask if they should come but 3 hours delay is a bit too much. The delivery person told me to initial at "red carpet was used" and "shoe covers were worn" when none of those things were true.
Date published: 2015-11-05
Rated 5 out of 5 by from Excellent shopping experience I'll keep this short and sweet: I was in the market for a new bedframe, and this was a simple, efficient, informative and pleasant shopping experience! I walked in, was greeted politely right away. After some chit-chat, I was shown a variety of beds in different price ranges and was able to settle on a model I liked at a price that didn't break the bank. There were no hard sells, no pressure, just a friendly salesperson with plenty of information available. Excellent job, Sleep Train!
Date published: 2016-09-16
Rated 5 out of 5 by from Impeccable service!! Pablo Bucio was our sales rep and he was phenomenal. He gave us a bed buying experience that surpassed any I could have imagined. He was extremely helpful, knowledgable and truly helped us find the perfect bed for our needs. We will definitely be a forever patron of Sleep Train so long as Pablo is around, and we will be referring all our friends and family to him! Sleep Train you have an awesome associate on your hands and he is representing your company well!
Date published: 2016-09-12
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Sleep Train locations in Sunnyvale offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Sunnyvale offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Sunnyvale Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®