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Sleep Train - Mattress & Bed Store in San Rafael, CA

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Address
Sleep Train San Rafael
530 W Francisco Blvd
Ste D
San Rafael , CA 94901
Sleep Train San Rafael is rated 4.8 out of 5 by 118.
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Sleep Train San Rafael is rated 4.8 out of 5 by 118.
Rated 4 out of 5 by from Excellent Service I have never experienced a better, more knowledgeable, helpful, courteous sales man who really took pains to make sure we picked the items that were best for us. Only 2 things went wrong in this transaction. They had the wrong city entered at first but that was quickly remedied with a quick phone call placed to me confirming the address on the delivery day. They came right away after that phone call. When the mattress arrived, there was a production defect on one of the corners. Sleep Train San Rafael immediately scheduled a replacement for delivery at my soonest convenience. Sleep Train San Rafael is GREAT!
Date published: 2015-10-19
Rated 3 out of 5 by from Customer Service I bought two beds in the same number of weeks. The first went smoothly except for the confusion with delivery. The second, same thing, except the bed was damaged and the delivery men tried to hide the fact that it had been dropped crushing the corner of the bed. I had to keep on the store to resolve the problem which it was within 2 days. The Manager at the tine, Aristotle, kept saying he would call back within a certain time frame, which he never did, causing me to call back 2 or 3 times. You don't tell a customer you'll call back then never do and come up with various excuses as to why you didn't call back. Bad customer service!
Date published: 2016-01-19
Rated 5 out of 5 by from Great Experience From the moment I walked into Sleep Train my experience was pleasant. Not crowded, so I felt immediately and attentively tended to. My sales person, Jack Reynolds, was helpful but not at all 'pushy', in fact he didn't try to steer me to a more expensive mattress. I ended up getting a 'movable' frame (which i LOVE!), and a mid-priced mattress. Delivery was on time, the gentlemen who made the delivery were beyond helpful, and helped with much ore than just installing the new matrress. I needed to play musical mattresses, and they helped with that. All in all, it was a wonderful experience, and I'd go again for another mattress.
Date published: 2015-11-04
Rated 5 out of 5 by from great service! Just want to say that when you go into sleep train in San Rafael they really know what THEY ARE TALKING ABOUT! Our whole house is filled with only sleep train beds! Just bought a queen for my spare room and the men there were really helpful and very patient with me! Its hard to find the right bed but every time its the right bed when I have it delivered! Few months prior I bought my son a King size bed which he loves !! Thank You Sleep Train for helping me and my family sleep well at night time!! Sincererly, Cecilia Conroy San Rafael California PS. Would love to win the gift card!!!! I would buy another king bed real soon!!!
Date published: 2016-01-26
Rated 5 out of 5 by from Excellent Service I had a wonderful experience at Sleep Train in San Rafael on Sunday (9/25/16). When I arrived, I was greeted by an employee (Season) and she was excellent! I am fairly young and I find that I am often times not seen as a serious buyer in situations such as buying a mattress but she took me seriously from the get go. She was super knowledgeable and I never felt pressured by her. She encouraged me to try out different mattresses and shared lots of interesting information about sleep in general. When it was time to make the purchase she was professional and really made an effort to answer all of my questions before I left the store. This was one of the best shopping experiences I have ever had!
Date published: 2016-09-28
Rated 5 out of 5 by from Great Customer Service! Purchased a mattress for my daughter in college. David in San Rafael store helped me with what I needed. He had it delivered on the day & time as I requested. I called him back to add the mattress cover & he did. When the mattress was delivered, the box spring was too high for the bed. So, the delivery people suggested to get the next size down. I was worried we might be charged for delivery for the other box spring. I called David and told him the situation. He arranged for the other box spring to be delivered on the day and time we requested too at no extra charge. David exhibited GREAT Customer Service and went beyond and above my expectation. I have recommended Sleep Train in San Rafael and ask for David!
Date published: 2015-10-25
Rated 5 out of 5 by from Just the best experience! From the minute we walked in to the store we helped (with no pressure) to select the mattress we wanted by laying down on several different ones with good discussion of price and features.Yolanda, Our sales person, was outstanding and suggested items we would need and explained about delivery and recycling the old mattress and box spring. We purchased the mattress and the box springs with storage drawers- and to keep within our budget- were offered a clearance mattress and financing. The entire experience was just about the best I have ever had in purchasing anything!
Date published: 2016-05-20
Rated 5 out of 5 by from A Quick & Easy Shopping Experience! We walked into the San Rafael store and were greeted by a very friendly salesman who did not give us the 'hard sale', listened to our needs, and helped us pick out a bed within 10 minutes. We came back the next day and purchased the bed from another friendly salesperson who did all he could to save us money and arranged for delivery that evening. The bed arrived and was set up in less than 15 minutes by 2 great delivery guys and we are so thankful and happy about our experience with Sleep Train! This is the 3rd bed we have bought from them in the last 10 years!
Date published: 2015-12-31
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Sleep Train locations in San Rafael offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in San Rafael offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At San Rafael Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®