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Sleep Train - Mattress & Bed Store in San Jose, CA

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Sleep Train San Jose - Bascom Square
1558 S Bascom Ave
San Jose , CA 95125
Sleep Train San Jose - Bascom Square is rated 4.9 out of 5 by 117.
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Sleep Train San Jose - Bascom Square is rated 4.9 out of 5 by 117.
Rated 5 out of 5 by from Great prices, awesome service My wife and I recently went into the Sleep Train on Bascom without the intent to buy that day; we were looking for a king-sized bed. Manny helped us right away. He was extremely friendly and helpful, and best of all, he was not pushy at all. We told him we probably wouldn't buy anything for a month, but he helped us find a mattress we loved, and then he gave us such a great offer (on an already ballpark-reasonable starting price) that we couldn't refuse it. We bought it on the spot. But in all of this, there was never an ounce of pressure. Manny was awesome; I would highly recommend going to this specific store and talking to him.
Date published: 2015-11-16
Rated 5 out of 5 by from Excellent Service!!!!! About 3 weeks ago, I was in the Sleep Train store on Bascom Avenue. The sales person on duty was Manual. He had excellent customer service skills. He asked me what kind of mattress I was looking for. I told him I wasn't sure because for the last 30+ years I had a waterbed. I couldn't believe the prices for a mattress nowadays. He pointed out 5-6 different mattresses which ranged in price. I tried them all out. It was really hard to decide. In the meantime, another customer came in, I told him to help them as I continued to try out and choose which mattress I wanted. I finally decided on my mattress, purchased it and setup a delivery date/time.
Date published: 2016-01-29
Rated 5 out of 5 by from Wonderful Service! We stopped in on Saturday and Michelle B. helped us at the Bascom Ave store. She was extremely friendly, knowledgeable (a lot more knowledgeable than the competition), and accommodating. She is an excellent employee and Sleep Train should recognize her efforts. There was an issue with the bed frame being damaged in shipping and the new frame was delivered within two days. The delivery service was excellent as well. I received phone calls to let me know the two hour delivery window and the driver called me 30 minutes before he arrived. The delivery team was on time, they were neat and clean and they worked carefully and swiftly.
Date published: 2016-12-23
Rated 5 out of 5 by from Sleep Train is Part of The Neighborhood While visiting my local Sleep Train store, I was so impressed at how friendly the workers were and knowledgeable. It was old home week too since the advisor at Sleep Train also said his Dad lived on my street. Small world moment. That's what if feels like when you are at a Sleep Train store. My young son also loves to join us because his favorite part is the rest test and perhaps jumping on a few beds. And the best part, the advisors really know a lot about mattresses. All and all my family and I had a great experience and we love our mattress. I wouldn't go anywhere else and I recommend Sleep Train to all my friends too.
Date published: 2016-03-25
Rated 5 out of 5 by from Excellent service We bought a bed about two weeks ago and it is amazing. Tim Brady helped us pick out our perfect mattress and bed frame. His exceptional customer service has made the difference in our experience buying the mattress. Even better, it was all financed per his recommendation! This will help us build our credit and sleep better. He was so kind in offering us multiple options and his patience really set the bar for great customer service. Id recommend sleep train on bascom to anyone looking for a new mattress. It was clean, comfortable, and even kept the kids entertained. Overall, a wonderful experience.
Date published: 2016-04-14
Rated 5 out of 5 by from Awesome There really is no other way to explain it. Just awesome service and selection thanks. Michelle at the Bascom Store handled multiple customers during my multiple visits. Not only did she manage the all the other customer’s needs but mine as well. I felt as if I was the only one she had to deal with. Not purchasing a bed in nearly 20 years, Michelle questioned me into the correct bed. O yea, Tempur-Pedic-Cloud with the Ego movable Base. Thanks Michelle, Sleep Train and the Gary & Julie in the morning at KRTY.
Date published: 2016-07-06
Rated 3 out of 5 by from Great service, but financing was terrible. Sales person was very knowledgeable and helped us pick the right product for our needs. On the finance side, the company that represents Sleep Train has been terrible. My account was tied to someone else's account and I have been making payments for someone else, while my account sat without payment and is now way past due, which has dropped my credit score over 75 points. I have called and talked with them many times, but still no progress. Will never finance anything from this company(Sync....Bank) again. I will say no to the below question only for the finance side of things.
Date published: 2015-10-23
Rated 5 out of 5 by from Above and beyond! Thank you for doing much more than was expected in the recent purchase of my new bed. I was initially told that when my new bed would be delivered, my old mattress and box spring would be the only thing you could take away for disposal, leaving the old headboard and bead frame for me to deal with. To my delight, the drivers took away everything for disposal, set up my new bed, including assembling my new headboard and frame. And, the delivery was made at a time that I'd hoped for. Thank you also for the opportunity to give to your Foster Children's program.
Date published: 2016-09-17
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Sleep Train locations in San Jose offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in San Jose offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At San Jose Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®