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Sleep Train - Mattress & Bed Store in Sand City, CA

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Sleep Train Sand City
844 Playa Ave
Sand City , CA 93955
Sleep Train Sand City is rated 4.6 out of 5 by 95.
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Sleep Train Sand City is rated 4.6 out of 5 by 95.
Rated 3 out of 5 by from Good but not great I bought a simple sleigh shaped headboard. In the store when I asked if it was solid wood, they said it was solid mahogany. When it came it was clear that it wasn't very carefully made. The stain was uneven near the joints. I had to drill into it, because I fasten headboards to the wall instead of the frame. It's easier to move the bed and clean underneath that way. Upon drilling, it was clear that the wood was fairly soft - probably pine. The top was clearly made of multiple pieces of wood carefully put together, because I can see the seams. I still like the simple design, and the color is very nice. But I was anticipating better quality.
Date published: 2015-11-15
Rated 5 out of 5 by from Solid Service My wife and I had been looking for a king mattresss that would give us a better night's sleep than the lumpy one we had. Sleep Train had a great Simmons Beautyrest pillowtop that was perfect for our needs and sleep patterns. Kathryn answered all our questions fully and clearly and even gave us similar options that might also work. Also after doing some research online, I found a lower price at another retailer (to be fair I'll let others do their own price match research) - they honored the price match, which saved me a bundle! Definitely a good buying experience. I recommend Sleep Train for anyone looking for a name brand mattress at a fair price.
Date published: 2015-11-28
Rated 5 out of 5 by from Over and above service I went in with my son to get a mattress and have it delivered to his college town in another state. We were late going in and needed the mattress delivered in the holiday period with very short window of time. We were helped by Alvin - he was great and went out of his way to make sure we not only got the mattress but had it set up and delivered within days - and in another state. At SleepTrain, Alvin did everything he could to help us and we were extremely pleased. and impressed. Very nice, pleasant and found a solution. Also got us free delivery for college student. Could not ask for better service or a nicer staff member to help us.
Date published: 2017-01-01
Rated 3 out of 5 by from On time delivery and good quality bed I purchased a bed and frame recently from your location in sand city. The store appearance was nice and the pricing was reasonable from the research that I had done prior to arriving in the store. The sales clerk however seemed a bit disinterested in helping my roommate and I find the bed that was right for each of us. It took a good 15 minutes for us to be approached as one employee was busy and the other was in the warehouse. By the time we were approached we had already found a bed. When we went to pay the clerk tried to put both beds on one charge and seemed frustrated when we asked that each bed be billed to the person who is actually paying for the bed to avoid confusion.
Date published: 2016-02-06
Rated 2 out of 5 by from 2 wrecked stair steps from bringing the box spring When the 2 guys hauled the box spring away, either they dropped it on two of the steps going downstairs or dragged it on two steps, as 2 stairs are wrecked. They decided to do their job AS FAST AS POSSIBLE and were not interested in being careful ! ! ! I wish you would instill in the workers, NOT to try and get in and out of a house FAST, but instead, to BE CAREFUL ! ! ! ! THE woman in the store was WONDERFUL and should get an A +. I didn't need to know about any thing else offered, other than changing out our box spring for a 3 inch wood support for under the mattress, so she didn't need to offer me any other choices and didn't need to try to get me to buy other things. SHE was perfect, kind, understanding, and helpful.
Date published: 2015-11-04
Rated 5 out of 5 by from Thoughtful, sensitive service I recently moved, and was shopping when I casually popped into Sleep Train, a store I've known to be there for years. I was curious and "just looking," but the salesman there was so very cordial and gentle, we began to talk. As I had no idea where to start, he guided me through the process of deciding what I wanted in a new bed—in a comfortable, conversational and professional style. He even looked up discount possibilities online, and before I knew it, I settled on a bed I absolutely LOVE. The good experience was a strong force in the sale for me. Thank you!
Date published: 2016-04-15
Rated 5 out of 5 by from Even better than I expected! Did my homework on potential beds before visiting the Sand City, CA location on Memorial Day 2016... The gentleman who assisted us, Thai Pham was not only incredibly familiar with his products, but also took the time to learn about our needs and preferences such that he led us to a mattress set that met out needs and budget! We are absolutely thrilled with our purchase and the great nightly sleep. We would recommend Sleep Train Stores, the location we visited, and Thai without reservation!
Date published: 2016-06-04
Rated 1 out of 5 by from Be Very Careful With the Fine Print and Verbal I went in and laid on a mattress that felt so comfortable I was compelled to purchase it. But when I received the mattress it was not at all what I laid on. I was told because I purchased an open box mattress I would have 30 days to return instead of 120 days. I slept in my mattress for the first week and find it to be as hard as a rock and have a back ache. I called my sales rep and he says sorry no returns or refunds... I said but you said I have 30 days and he says you misunderstood. So here I am with a mattress that gives me a back ache and thousands of dollars spent and I can't do anything about it. So please be aware of the fine print and don't listen to the verbal "you can exchange it" because you really cant! I'm very disappointed. I feel as though I entered into a verbal agreement that has now been dishonored. I'm stuck with a bed that gives me a back ache.
Date published: 2016-02-01
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Sleep Train locations in Sand City offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Sand City offer next day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Sand City Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®