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Sleep Train - Mattress & Bed Store in Petaluma, CA

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Sleep Train Petaluma - Kenilworth Dr
401 Kenilworth Dr
Ste 350
Petaluma , CA 94952
Sleep Train Petaluma - Kenilworth Dr is rated 4.7 out of 5 by 78.
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Sleep Train Petaluma - Kenilworth Dr is rated 4.7 out of 5 by 78.
Rated 1 out of 5 by from Horrible service!!!! Called the store in the morning and placed an order. The salesperson did not seem like he knew what he was doing, but we finally finished. We did not feel comfortable so we called right back and canceled the order. The salesperson confused again and said he was having trouble and said he had customers I the store. Later we called back again and spoke to someone else. He said he would check into it. He never called back. We waited several days to check with our credit card company to see if we had the credit . Twelve days later we called the store again and he said he would check into it again. We finally called our credit card company and they removed the charge.
Date published: 2016-01-29
Rated 1 out of 5 by from Poor Quality Mattress I wish I could write a positive review. The person I worked with was friendly. I have no complaints about that. I bought a bed that was on sale and prevents me from returning or exchanging it. Otherwise, I would have already. I really didn't think that Sleep Train would sell a mattress- especially an expensive one like the one I bought, that would be such poor quality! I bought the Posturepedic Cushion Firm and in two months it is already horribly lumpy. It even has a hump running down the middle of the mattress so neither my husband nor I want to lay over the middle part. It's like having a barrier between us. I'm really disappointed, and I'm stuck with it for years.
Date published: 2015-11-02
Rated 5 out of 5 by from Terrific service Last April, I slept on a hotel mattress that was the most comfortable I've slept on in my life. It took a while to get information on the make and model of the mattress, and since it was a hotel mattress made in Canada, I didn't have high hopes of getting the same one for my home. I went to the local Sleep Train during the Labor Day sale. The sales person was quickly attentive, showed me where the hotel mattresses were, and invited me to try them. I quickly found the equivalent of the mattress I had slept on in Canada, ordered it, and it was delivered and installed the next day. I'm so happy to have this new bed, which I plan on keeping for many years.
Date published: 2015-10-14
Rated 5 out of 5 by from Les was great! Recently my fiance and I went into the Petaluma location to look at new mattresses. We were greeted by Les who was a very knowledgeable and professional. He spent at least 1 1/2 hrs with us and we tried at least 10 mattresses. We finally decided on 1 and left very satisfied! We are now sleeping on the mattress and it's great! The delivery drivers who delivered our purchase were also very nice and professional while setting up our new bed frame and mattress. This was an all around great experience. I would recommend Les at the Petaluma store to anyone serious about purchasing a new bed! Thanks Les! :)
Date published: 2016-01-30
Rated 1 out of 5 by from The WORST service ever! 3 messed up deliveries! We bought a mattress and a movable base. Our mattress turned out to be damaged-and we decided to return the movable base for a regular box spring. They came to deliver a new set and the box spring was damaged. Next delivery, they came and it was a queen size instead of a king. The 3RD time, the delivery drivers had the right things but could not take the first mattress or base because they didnt have it listed on invoice order. So, we are still waiting to hear from John W., the manager. All Sleep Train has offered us for 3 days worth of waiting for them (in a 4 hour window) is $200 off. Nathan, the sales guy, was never available to talk and always late to return calls. Les also went back and forth with us on the phone! We now are returning everything and going elsewhere!!!
Date published: 2016-04-17
Rated 1 out of 5 by from POOR CUSTOMER SERVICE We bought a mattress and a movable base. Our mattress turned out to be damaged-and we decided to return the movable base for a regular box spring. They came to deliver a new set and the box spring was damaged. Next delivery, they came and it was a queen size instead of a king. The 3RD time, the delivery drivers had the right things but could not take the first mattress or base because they didnt have it listed on invoice order. So, we are still waiting to hear from John W., the manager. All Sleep Train has offered us for 3 days worth of waiting for them (in a 4 hour window) is $200 off. Nathan, the sales guy, was never available to talk and always late to return calls. Les also went back and forth with us on the phone! We now are returning everything and going elsewhere!!!
Date published: 2016-04-17
Rated 5 out of 5 by from Great experience I recently bought my new Beauty Rest Pillow top mattress from sleep train, and I have to say, I actually had a really pleasant experience. I've been needing a new mattress for a while but was dreading having to go to a mattress store to do so because in the past I've had such bad experiences. Not this time. Janet really took her time with me, explained the differences between the mattresses and made me feel really comfortable. She and her manager made sure I got a fair price too, I felt well taken care of, they were both very warm and friendly. I also have to mention that the mattress was delivered on time and the delivery guys were amazing too! It wasn't easy getting this huge heavy mattress up the stairs, but they did it very professionally and in a timely manner. We love our new bed!
Date published: 2016-06-06
Rated 4 out of 5 by from Very helpful! We went into Sleep Train looking for a new queen bed. We had some ideas of what we were looking for, but not totally sure what we wanted. Virginia was super helpful in showing us what we wanted to see within our price range and gave us a lot of information on how to compare mattresses. The one we wanted was beyond our budget, so we were going to look at some other stores to do some price comparisons and to see what other options are out there. However, with the price wars and Virginia comparing the one we wanted to the other stores with similar models, in addition to finding us some other available discounts, we were able to save a ton of money that brought it within our budget. It saved us time to not have to shop around at other stores as we had intended. We were even able to get our new bed delivered the same day.
Date published: 2015-10-25
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Sleep Train locations in Petaluma offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Petaluma offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Petaluma Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®