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Sleep Train - Mattress & Bed Store in Oakland, CA

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Sleep Train Oakland
3005 Broadway
Oakland , CA 94611
Sleep Train Oakland is rated 4.8 out of 5 by 51.
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Sleep Train Oakland is rated 4.8 out of 5 by 51.
Rated 5 out of 5 by from Exceptional Customer Service! I had the distinct pleasure of meeting and working with Tamika at Sleep Train on the purchase of our Beautyrest mattress. She was extremely knowledgable on every product, helping us to make the best choice for this important investment. She set clear expectations for delivery, ongoing care of our mattress and took the time to follow up with us in preparation for our delivery to ensure we we had a time slot that was ideal for our schedules. Overall a very positive experience, both with Tamika and the manager of her store. I highly recommend them to anyone looking for a mattress, it was a positive process all around from showroom to purchase to delivery and of course sleeping on our new mattress!
Date published: 2016-12-05
Rated 4 out of 5 by from Shopping for a new matress My girlfriend and I went to look for a new mattress to replace our current too soft mattress. The sales person showed us a couple options that were on the medium firm side and let us try a couple of the ones totally out of our price range, just to see what the best is. The best is called the best for a reason. After showing us some mattresses in our comfort range she let us try them on our own as long as we wanted so we could imagine sleeping in them. It was nice to be left alone and not constantly sold like at some stores. When we were done she went over pricing, returns, clearance, basically all the questions I had.
Date published: 2016-05-26
Rated 3 out of 5 by from Disappointing Delivery brings it down from 5 to 3 I bought my mattress set the other day and it was delivered last night. The salesperson was very knowledgeable and polite. When I asked her if the deliverers would take my futon and frame, she said yes to the futon, and also the frame as long as it was in small pieces. On delivery day I was looking over my paperwork and I noticed it said they don't remove futons or frames. I called the store and the salesperson said they would def take my futon, and that she'd made a note. I understood they would not take my frame, given it's hugeness and the fact that I couldn't break it down. But the delivery man would not take the futon either. Very disappointing. I do love my bed, though.
Date published: 2016-05-26
Rated 5 out of 5 by from Great Mattress Buying Experience We'd been thinking about a new mattress for a while, and when we saw that a Sleep Train store had opened in our neighborhood, we stopped in to check it out. April, our sales associate, was great: after asking us a few questions to ascertain our needs, she showed us a number of mattresses that met our requirements. Lots of useful info was provided, and we were especially appreciative that she didn't try to pressure us into spending more than we planned on! Our new mattress has just been delivered, and set up. Can't wait for bedtime! A completely pleasant experience, at every level.
Date published: 2016-06-03
Rated 5 out of 5 by from Great service! Purchased a new mattress over 4th July weekend. April was the member of staff who took care of my husband and I and she was fantastic! She was extremely knowledgeable and helpful and we felt very well taken care of. The store was busy at times and she was on her own for part of it but she still managed to juggle us with other customers very successfully and made sure everyone was having the best experience possible. We felt in good hands and felt like she had our best interests at heart rather than trying to sell us the most expensive or fanciest mattress. Thank you April!
Date published: 2016-07-06
Rated 5 out of 5 by from Great Customer Service & Product Knowlege I visited the Sleep Train store on Broadway in Oakland yesterday for the first time. In fact it was my first experience in any Sleep Train store. The service I received from April was excellent in every way. She was professional without the false sweetness that often passes as professionalism in business today and her product knowledge was exceptional. I was most impressed with how she took her time in explaining the key differences in the various brands and price points. I will definitely return to this store when I am ready to make my mattress purchase. Kudos to a company who clearly knows the value of training its employees well. Thank you April for making my initial experience with your store such a pleasant one. I will be back to buy!
Date published: 2016-07-01
Rated 5 out of 5 by from Great Staff! April W is Excellent! Bought a new Tempurpedic mattress here. It was a great experience! April W was excellent: she helped me find the perfect mattress. She genuinely cared about my investment and wanted to make sure I made the right conclusion. On the downside... the delivery was not a great experience. The window was 9 hours long (from 1pm until 10pm !!) and essentially sucked up an entire afternoon and night. Although the two delivery people were speedy when they set up the bed, I was incredibly dissatisfied that I had to spend so much time waiting around! (I was eventually able to fall asleep on a beautiful new bed at 9:55pm... so that was nice!) Despite the delivery debacle, I'd recommend this place to any friend due to the wonderful, professional sales staff.
Date published: 2016-06-08
Rated 5 out of 5 by from Surprisingly satisfied! We went in not knowing what to expect. A sales person approached us and walked us through the mattress testing process after listening to our needs. After about an hour of testing mattresses, we decided to purchase the mattress of our choice without any pressure from the sales person. The sales person included a free gift with our purchase as well. Our new mattress was delivered within the agreed upon time frame the next day without incident. Our sales person's name was Kanna. She was great.
Date published: 2016-06-24
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Sleep Train locations in Oakland offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Oakland offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Oakland Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®