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Sleep Train (510) 763-1692

Sleep Train - Mattress & Bed Store in Oakland, CA

Sleep Train Oakland
3005 Broadway
Oakland, CA 94611
(510) 763-1692
Hours
Mon - Sat: 10:00 am - 8:00 pm
Sun: 11:00 am - 7:00 pm
Sleep Train Oakland is rated 4.9 out of 5 by 49.
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This Store Carries
  • Exclusive Mattresses
  • Hampton & Rhodes
  • Sealy Posturepedic
  • Serta iComfort
  • Simmons Beautyrest
  • Tempur-Pedic
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Sleep Train Oakland
3005 Broadway
Oakland, CA 94611
(510) 763-1692
Reviews
Sleep Train Oakland is rated 4.9 out of 5 by 49.
Rated 5 out of 5 by from Exceptional Customer Service! I had the distinct pleasure of meeting and working with Tamika at Sleep Train on the purchase of our Beautyrest mattress. She was extremely knowledgable on every product, helping us to make the best choice for this important investment. She set clear expectations for delivery, ongoing care of our mattress and took the time to follow up with us in preparation for our delivery to ensure we we had a time slot that was ideal for our schedules. Overall a very positive experience, both with Tamika and the manager of her store. I highly recommend them to anyone looking for a mattress, it was a positive process all around from showroom to purchase to delivery and of course sleeping on our new mattress!
Date published: 2016-12-05
Rated 4 out of 5 by from Shopping for a new matress My girlfriend and I went to look for a new mattress to replace our current too soft mattress. The sales person showed us a couple options that were on the medium firm side and let us try a couple of the ones totally out of our price range, just to see what the best is. The best is called the best for a reason. After showing us some mattresses in our comfort range she let us try them on our own as long as we wanted so we could imagine sleeping in them. It was nice to be left alone and not constantly sold like at some stores. When we were done she went over pricing, returns, clearance, basically all the questions I had.
Date published: 2016-05-26
Rated 3 out of 5 by from Disappointing Delivery brings it down from 5 to 3 I bought my mattress set the other day and it was delivered last night. The salesperson was very knowledgeable and polite. When I asked her if the deliverers would take my futon and frame, she said yes to the futon, and also the frame as long as it was in small pieces. On delivery day I was looking over my paperwork and I noticed it said they don't remove futons or frames. I called the store and the salesperson said they would def take my futon, and that she'd made a note. I understood they would not take my frame, given it's hugeness and the fact that I couldn't break it down. But the delivery man would not take the futon either. Very disappointing. I do love my bed, though.
Date published: 2016-05-26
Rated 5 out of 5 by from Great Mattress Buying Experience We'd been thinking about a new mattress for a while, and when we saw that a Sleep Train store had opened in our neighborhood, we stopped in to check it out. April, our sales associate, was great: after asking us a few questions to ascertain our needs, she showed us a number of mattresses that met our requirements. Lots of useful info was provided, and we were especially appreciative that she didn't try to pressure us into spending more than we planned on! Our new mattress has just been delivered, and set up. Can't wait for bedtime! A completely pleasant experience, at every level.
Date published: 2016-06-03
Rated 5 out of 5 by from Great service! Purchased a new mattress over 4th July weekend. April was the member of staff who took care of my husband and I and she was fantastic! She was extremely knowledgeable and helpful and we felt very well taken care of. The store was busy at times and she was on her own for part of it but she still managed to juggle us with other customers very successfully and made sure everyone was having the best experience possible. We felt in good hands and felt like she had our best interests at heart rather than trying to sell us the most expensive or fanciest mattress. Thank you April!
Date published: 2016-07-06
Rated 5 out of 5 by from Great Customer Service & Product Knowlege I visited the Sleep Train store on Broadway in Oakland yesterday for the first time. In fact it was my first experience in any Sleep Train store. The service I received from April was excellent in every way. She was professional without the false sweetness that often passes as professionalism in business today and her product knowledge was exceptional. I was most impressed with how she took her time in explaining the key differences in the various brands and price points. I will definitely return to this store when I am ready to make my mattress purchase. Kudos to a company who clearly knows the value of training its employees well. Thank you April for making my initial experience with your store such a pleasant one. I will be back to buy!
Date published: 2016-07-01
Rated 5 out of 5 by from Great Staff! April W is Excellent! Bought a new Tempurpedic mattress here. It was a great experience! April W was excellent: she helped me find the perfect mattress. She genuinely cared about my investment and wanted to make sure I made the right conclusion. On the downside... the delivery was not a great experience. The window was 9 hours long (from 1pm until 10pm !!) and essentially sucked up an entire afternoon and night. Although the two delivery people were speedy when they set up the bed, I was incredibly dissatisfied that I had to spend so much time waiting around! (I was eventually able to fall asleep on a beautiful new bed at 9:55pm... so that was nice!) Despite the delivery debacle, I'd recommend this place to any friend due to the wonderful, professional sales staff.
Date published: 2016-06-08
Rated 5 out of 5 by from Surprisingly satisfied! We went in not knowing what to expect. A sales person approached us and walked us through the mattress testing process after listening to our needs. After about an hour of testing mattresses, we decided to purchase the mattress of our choice without any pressure from the sales person. The sales person included a free gift with our purchase as well. Our new mattress was delivered within the agreed upon time frame the next day without incident. Our sales person's name was Kanna. She was great.
Date published: 2016-06-24
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Sleep Train stores near Oakland, CA
Sleep Train Oakland
3005 Broadway
Oakland, CA 94611
(510) 763-1692
Sleep Train Emeryville - San Pablo Ave
3999 San Pablo Ave
Ste H
Emeryville, CA 94608
(510) 547-0258
Sleep Train Emeryville
5703 Christie Ave
Emeryville, CA 94608
(510) 653-0160
Sleep Train Alameda
2660 5th St
Ste B
Alameda, CA 94501
(510) 337-9942
Sleep Train Berkeley
2389 Shattuck Ave
Berkeley, CA 94704
(510) 665-4265
Sleep Train El Cerrito
9999 San Pablo Ave
El Cerrito, CA 94530
(510) 526-0221
Sleep Train San Francisco - Van Ness
1600 Van Ness Ave
San Francisco, CA 94109
(415) 447-3286
Sleep Train San Francisco - Van Ness 2
1415 Van Ness Ave
San Francisco, CA 94109
(415) 440-1461
Sleep Train San Francisco - Geary 2
3100 Geary Blvd
San Francisco, CA 94118
(415) 751-2259
Sleep Train San Leandro
15099 Hesperian Blvd
Ste D
San Leandro, CA 94578
(510) 276-6670
Sleep Train San Leandro - Bayfair Mall
15100 Hesperian Blvd
Ste 204
San Leandro, CA 94578
(510) 276-1737
Sleep Train San Francisco - Geary 3
4550 Geary Blvd
San Francisco, CA 94121
(415) 752-7911
Sleep Train San Francisco - Geary
4801 Geary Blvd
San Francisco, CA 94118
(415) 831-4651
Sleep Train Richmond - Hilltop
3300-C Klose Way
Richmond, CA 94806
(510) 758-4582
Sleep Train Walnut Creek
1245 S Main St
Walnut Creek, CA 94596
(925) 945-8307
Sleep Train Walnut Creek - North Broadway
1365 N Broadway
Walnut Creek, CA 94596
(925) 274-1437
Sleep Train Sausalito - Marin
130 Donahue St
Sausalito, CA 94965
(415) 289-1074
Sleep Train Hayward
23918 Hesperian Blvd
Hayward, CA 94545
(510) 782-9930
Sleep Train Daly City
403 Westlake Center
Daly City, CA 94015
(650) 301-4935
Sleep Train Colma
4937 Junipero Serra Blvd
Colma, CA 94014
(650) 992-8863
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