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Sleep Train - Mattress & Bed Store in Milpitas, CA

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Sleep Train Milpitas
187 Ranch Dr
Milpitas , CA 95035
Sleep Train Milpitas is rated 4.7 out of 5 by 125.
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Sleep Train Milpitas is rated 4.7 out of 5 by 125.
Rated 1 out of 5 by from Inability to report accurate oder fulfilment dates I purchased a bed and was told it would be delivered in 1 week. The delivery day came but no bed and no email or phone call to notify me of a change. I called the store and was told it would be delayed a week.3 days before delivery I called the store and the delivery had moved out again with the expecredit delivery being 1 week from the point of inquiry. I repeated inquiry again 2 days later and the delivery date had moved 2 days to 1 week from the inquiry. I cancelled this deliverable order and went to your competition. Fix you order fulfilment system to provide accurate information and don't report 1 week as delivery when the real answer is undetermined.
Date published: 2016-12-17
Rated 5 out of 5 by from Amazing experience for an insane person to America I moved to USA on work visa. I have to stay here for about next 3 to 4 years. As I am Software Professional, I spend most of my day sitting in a room. So I was very persistent on buying a Mattress that supports back bone well. As soon as I visited Sleep Train store, the staff welcomed me warmly and assisted me well in understanding what suits best for me. Finally I ended up buying two mattresses though my intention is to buy one. But after using the mattress for more than 2 weeks, I am really happy that I made a choice of Sleep Train. My experience is Awe Some !!!
Date published: 2015-12-10
Rated 5 out of 5 by from Easy hassle free purchase! Came in a half hour to closing to "just look", left almost an hour after closing with a mattress purchase. Cody was awesome, very helpful, informative, and patient. We never felt rushed to make a decision as we hopped on multiple mattresses...multiple times. He explained the features of all the products we were interested in an made us feel confident in our purchase. For a guy that has been in the business a few months, he knows his stuff. We ended up getting a few new pillows, protective covers, and sheets based on his recommendations which we are very pleased with. This was an overall great experience!
Date published: 2016-10-05
Rated 1 out of 5 by from Not satisfied The service was very good when I bought my mattress. But when I bought the mattress the salesman said it came with two pillows. When the bed came the pillows were not with the mattress. I went in today to let them know and get my pillows. He said he had to give me one that was used on the sales floor and then order me one new one....it doesn't seem right for the amount of money I spent at the store to have to settle for a used pillow. I bought a king beauty rest, black beauty. So although at first I was a happy customer I am no longer a happy customer. Thank you. Karen Stephens ...I don't really want to fill out the rest of the survey because had I gotten treated better about the pillows then the over all review would be different.
Date published: 2016-11-30
Rated 5 out of 5 by from Fantastic experience! Great Service! I went there yesterday in the hopes of finding the right mattress, better prices than the previous store I went to and good advice. I was nicely greeted as I entered the door. Roderick who dealt with me took over with a smile and joked around saying "I was in good hands". This was an understatement, he was extremely knowledgeable, pleasant and funny! I had a wonderful shopping experience. I ended up buying a bed and will definitely go back for any future bedding needs. Best place to shop for a bed! Would highly recommend it to anyone who wants quality and genuine advice.
Date published: 2016-10-07
Rated 5 out of 5 by from Very Satisfied Jason quickly got us to beds within our price range that exemplified a range of firmness and quality. It was very easy to choose which bed was right for us. You don't get that option when shopping online. The prices we paid were extremely competitive compared to online retailers, and we got to try everything and see it all in person before purchasing! In the end I feel like I got an exceptional deal; we've done online research to confirm this. We're new to the area (we moved from the East coast) and everything was presented very clearly and truthfully. I am going to recommend Sleep Train to anyone I know who moves to California. I recommend you do business with them, especially Jason, for all your sleeping needs.
Date published: 2016-07-03
Rated 5 out of 5 by from Best Service Since Life's Breath Jason Goodman has the best service I've ever experienced! I've worked many retail / customer service jobs so I know between poor, medium to excellent customer service and that's what he provided. No questions asked that my girlfriend and I will be returning customers. Every question I had was thoroughly answered without any glimpses of hesitation and the answers were spoken with confidence. Very respectful and he took his time with us. Our happiness was his happiness. I must say that from the time my girlfriend and I entered the store till we left, his service was just superb! Aside from his service, the store was very well presentable. Everything was neat and organized. The store is easy to locate and plenty of parking.
Date published: 2015-12-11
Rated 4 out of 5 by from Great service, great product Staffs in store are nice and willing to help, and glad not pushy. I would give a 5 stars, if not for the following 2 reasons: 1. On scheduled delivery day, we waited all day until after 7PM, they called and said could not make it and had to reschedule due to overbooking the delivery. (Only half were delivered as of 7PM) 2. Received called a couple days after purchased, said they did not have my pillows in stock and they had to mail them 5 days after the mattress was delivered. (A few more days of waiting w/o my dream pillows.)
Date published: 2016-06-14
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Sleep Train locations in Milpitas offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Milpitas offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Milpitas Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®