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Sleep Train - Mattress & Bed Store in Lake Elsinore, CA

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Sleep Train Lake Elsinore
18302 Collier Ave
Lake Elsinore , CA 92530
Sleep Train Lake Elsinore is rated 4.9 out of 5 by 64.
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Sleep Train Lake Elsinore is rated 4.9 out of 5 by 64.
Rated 4 out of 5 by from Great Service, but worried about bed Our salesman was knowledgeable and friendly. I like the fact he did not pressure us into our purchase decision. I am; however, concerned with the mattress itself. Once delivered, we found It extremely hard and not soft and giving as the floor sample. We were told it will soften, but I am worried. Also, withe the thickness of the new mattress (much thicker than our old one) it's too high and we have to jump up just to get into bed. I wish I considered this or was told this mattress may be higher to get into than our last. I will probably seek to have the support foundation changed to a thinner design if possible.
Date published: 2016-01-30
Rated 5 out of 5 by from Friendly, not your typical sales interaction First of all, mark warden was awesome at the lake elsinore store. Friendly had an awnser for all our questions and second we told him a price we wanted to stay in and he did not even think twice about pushing us to try and up sale us to something out of our budget. He walked us through the finance process, had us lay on on different types of mattresses based upon how we sleep, and we came to an agreement on which mattress was best for us. After that we sat down and explained all of the payment processes and even got us next day delivery for a few extra bucks which is completely worth it. I would recommend my family to go here to a friendly and easy going environment. 5/5 stars!
Date published: 2016-11-05
Rated 5 out of 5 by from Easiest Mattress Purchase Ever! I was in and out in no time at all. I needed a twin size mattress for my son and the sales associate was prompt, courteous and helpful. She assessed his needs and found out what "he" needed in a mattress. Her cheerful disposition made my son feel very comfortable and he took ownership in the experience of selecting a mattress. I'm very happy that he found the perfect mattress. I also appreciate the fact that when we walked through the front door, she not only greeted me but also my toddler in addition to my son (age 9). My children are very outgoing and when a genuine person strikes up conversation with them it speaks volumes. Children are often overlooked in retail world. Thank you!
Date published: 2016-02-07
Rated 5 out of 5 by from Great Customer Service/Great Delivery Sleep Train just opened in Lake Elsinore, CA. Our Sales Person, Jeremiah was extremely knowledgeable and professional. What really impressed me was the delivery was the same day. Unfortunately, we did not hear the doorbell, and the driver left to a new delivery location. However, Jeremiah was able to contact the delivery person to and explained the situation. The delivery person went above and beyond his job and returned to our house later that night. They took our old mattress and box spring and set up the bed. Other large Department chains charge to deliver and dispose of the old mattresses. I have never had such great customer service and I really recommend Sleep Train Lake Elsinore!
Date published: 2015-10-14
Rated 5 out of 5 by from Great customer service! Excellent Sale Person!!! We bought 2 mattresses on 12/5/15 with the help of Sale person Jeremiah. He was so professional, well manner and yet caring and knowledgeable about the products. He was very patient with me and my family because we wanted to try out carefully before making a big purchase. We would love to come back and buy another one.
Date published: 2015-12-21
Rated 5 out of 5 by from Highly Satisfied w/ my Purchase & the Service!!! My husband & I spontaneously stopped into the Newly Opened SleepTrain in our city. We actually arrived before the store even opened, tried the door (which was still locked) so decided to come back later, but as we were leaving, a gentleman, came out & said they are about to open. that alone was Great Service we were shocked to receive, but decided to come back during operating hours. We did about 20 min later & were instantly greeted by a VERY Professional, Genuine, & really Nice Employee - Tara, I don't know where to begin, because she made this very important investment purchase about as painless as possible....She was AMAZING. So knowledgeable, informative, detailed, personable & very thorough. In Fact, my husband & I said we don't know if we would of made our purchase had it not been for her! She took us on a tour around the showroom & we tested about 6 different beds, in which she went thru all the stats & differences between the mattresses & companies. She was really attentive to our different sleeping needs, our likes & dislikes. With my husband just having spinal surgery, this was a huge decision for us, & she made it one of the best shopping transactions we have ever experienced. I can't say enough about her above average Customer Service! This world needs more people like Tara & that possess that level of Service. I even kept looking to see if she was reading all the tons of info she was providing to us from a book or something, but she wasn't...she was THAT knowledgeable! We absolutely love our New Bed! We even received Same-Day Delivery! Last Night was the best nights Sleep we've had in years!!! Wish I could Rate 10 STARS. Very Very Satisfied!!! Thank-you Tara & Thank-you SleepTrain for having employees & products that go above & beyond standard expectations!!! We Purchased: Ca-King Beautyrest Black Glendale Hybrid Plush Mattress & Boxsprings Air Cool Memory Foam Pillows Performance Power Pack
Date published: 2016-05-07
Rated 5 out of 5 by from Wonderful survice My new bed is great and the customer service was excellent. If I had a choice to go back in time an choose a different bed I wouldn't. I recommend sleep train to anyone looking for a better sleep.
Date published: 2016-04-30
Rated 4 out of 5 by from Great experience Jeremiah was so helpful and did not pressure for a sale. Was very helpful in price matching as well as in had done my homework prior to purchasing. No hassle,no pressure, great service !
Date published: 2015-11-29
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Sleep Train locations in Lake Elsinore offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Lake Elsinore offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Lake Elsinore Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®