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Sleep Train - Mattress & Bed Store in Gilroy, CA

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Sleep Train Gilroy
7171 Camino Arroyo
Ste 100
Gilroy , CA 95020
Sleep Train Gilroy is rated 4.8 out of 5 by 166.
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Sleep Train Gilroy is rated 4.8 out of 5 by 166.
Rated 4 out of 5 by from Great Recovery I bought two long twin mattress sets to be delivered on Memorial Day - same day service. Great! However, after being told it will arrive at 10 p.m. I got a call that the truck broke down. Rescheduled and delivered as promised. But the box spring was short. Store manager had the right box springs delivered next day and made up for the inconvenience but having two pillows as gift. He also said he upgraded the box springs at no additional charge. It is good to know that they were not defensive about the mistakes but tried to make up for the inconvenience.
Date published: 2016-06-10
Rated 5 out of 5 by from Exceeded My Expectations I had considered a new bed, but was resigned to just look for new pillows instead. I walked into the Gilroy Store and met Daniel Orlando and walked out with adjustable beds for me and my mother. Great experience, easy transaction. Later that night I took my Mom into the Blossom Hill store and they let my Mom try out beds for comfort and pick some accessory sheets. They seemlessly picked up where Daniel left off and made the completion of the purchase (financing, etc) an easy and painless experience. Great Staff. I got a great deal on exactly what I wanted. Very Happy Customer.
Date published: 2016-10-11
Rated 5 out of 5 by from Tiana is a Wonderful Salesperson! My husband fractured his spine in 6 places this Summer and while he was recovering we realized we were sleeping on a 15 year old mattress that wasn't doing his back any favors. We went to Sleep Train in Gilroy just to browse and ended up being greeted by Tiana who listened to our needs regarding my husbands injury, she then took us straight to the mattress she thought would be best.. long story short, after trying several mattresses we ended up buying her first recommendation and had a great time doing it. She was not pushy, very personable and easy to talk to, and I felt like she really understood our needs. Our new bed was delivered the very next day and we have been enjoying it greatly this past week. Give Tiana a raise! She is great!
Date published: 2016-09-09
Rated 5 out of 5 by from Service was great... From purchase to delivery Ryr no pressure sales strategy makes the buying process so much nicer. Could not have been happier with the sales group. The delivery was flawless. The delivery was conducted by Andre and Hondo. Both were very professional and conscientious. This was particularly noteworthy because they had a full day of deliveries and arrived at our house in the late afternoon. You can tell a lot about a company by the people that work there...Sleep Train has some great people working for them, a great sales strategy, and great product.
Date published: 2016-04-12
Rated 4 out of 5 by from Excellent and Knowledgeable Service My husband and I had been looking for a while for a mattress to meet our needs and budget. We were promptly greeted when we entered the store, and met with friendly and informative service. My husband and I have both been retail managers for years, and the rep. working with us was great - even with our tired toddler. He was very knowledgeable and answered all our questions with honestly and promptly. We were quickly able to find what we needed and he provided friendly service while being mindful of prices. Our bed has since been delivered and set up, which they did fast and efficiently. The only bummer was the wrong size sheets were delivered with the mattress, but we were able to swap them at the store no problem for the right ones. Overall a very positive experience.
Date published: 2016-02-16
Rated 5 out of 5 by from Amazing service very helpful! My husband and I wondered into sleep train a couple of days ago hoping to find a good mattress, and not only was the manager very informative he was very personable! We had our 3 young daughters with us and he was very kind to them. He gave them some paper and crayons to color with and let them try the beds with us! We had no idea what we were doing or really looking for if Nick had not been there to help us through the process we would have most definitely NOT made the purchases that we did.
Date published: 2016-06-22
Rated 4 out of 5 by from Customer Service Nick in the Gilroy store was great!!!! On the other hand our bed was suppose to be delivered between 7-9 pm on 7/19/2016 the driver called at 6 pm and said he was not going to make it because he was in Union City and had 11 stops to make before he would get to us which would put him in Hollister at 11 pm. My daughter was mad because she was expecting her new bed last night. That does not make me happy when we signed our paperwork it was set up to be delivered the next day which it was not. I do not know if what the drive told us was true because I just dont see things being delivered that late at night. So I will be calling Nick at the store this morning to complain about this situation. If my bed is not dropped off to between 10 and noon the complaint is going to worse with the driver not Nick.
Date published: 2016-07-20
Rated 2 out of 5 by from Failed delivery of product I went in to pick a mattress for my daughter paid and had an agreement to come the next day for pick up. I sent daughter and husband for pick up and when they arrived they were told that the mattress was not available and that it would take 2 days for now delivery. This is a setback because we just moved in to a new home and now my daughter needs to sleep in floor and wait an additional 2 days. I have been a customer for a long time and this really impacted me on any future purchases.
Date published: 2016-02-03
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Sleep Train locations in Gilroy offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Gilroy offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Gilroy Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®