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Sleep Train - Mattress & Bed Store in Escondido, CA

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Sleep Train Escondido - West Valley Pkwy
1520 W Valley Pkwy
Escondido , CA 92029
Sleep Train Escondido - West Valley Pkwy is rated 4.8 out of 5 by 118.
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Sleep Train Escondido - West Valley Pkwy is rated 4.8 out of 5 by 118.
Rated 5 out of 5 by from I got more than what I came for! Yesterday I went to SleepTrain knowing I needed a King size bed as well as a Twin Mattress. I was immediately greeted by the Store Manager, Ken Johnson. Right away, we got to talking about my needs regarding comfort, my spending budget and Ken went right to work. In the end, I was so happy he came in under my budget with both beds as well as the "protect-a-bed" products and I even scored a free set of sheets! I was afraid before I came in the store that I would be meeting your typical salesman, but Ken listened to what I wanted and what I could spend and it was such a smooth shopping experience. I can't wait for the beds to be delivered next week.
Date published: 2016-07-20
Rated 2 out of 5 by from Good Salesperson, Bad follow up.... Salesperson had all the answers and was very accommodating. Delivery went well. After that my husband and I realized the that we didn't need the boxspring, it made the bed to high for the window it was in front of. We called and the salesperson being very nice said he would ask his Manager to see wheat he can do as far as returning it. He said he would get back to us either way. Never every heard from anyone. Also never received a hard copy of a receipt as promised when we bought the bed or had the delivery as promised. Salespeople are always nice to make the sale but just give you lip service after that.
Date published: 2016-11-08
Rated 5 out of 5 by from Great Experience It was time for us to get a new bed. Our last bed was also bought at a Sleep Train so thought we'd start there. We walked in to the Sleep Train in Escondido and were greeted by Ken Johnson. What a great guy. He is so knowledgable and helpful. We bought our bed and after 2 months we just weren't happy with it. We had bought the split king. It just didn't work for us. So we went back yesterday feeling bad that we wanted to trade it for something else. Ken was there again, super helpful and so nice about the return. I highly recommend Sleep Train and Ken Johnson.....thanks for the great service.
Date published: 2016-06-19
Rated 5 out of 5 by from Excellant shopping exprience I was thinking that a new bed was a good idea but had no knowledge of what I should be looking for or how to judge what bed would be best. I took my wife to Sleep Train just see what they had. We were greeted by the store manager Ken Johnson. After a brief interview Ken had learned enough about our sleeping needs to start showing us beds. We were encouraged to try each bed and compare the feel of each. Ken was very knowledgeable and personable as he answered our questions, it was like working with a friend. We purchased a bed. I would recommend this store to anyone who is in the market for a new bed.
Date published: 2016-07-05
Rated 5 out of 5 by from BEYOND REPROACH Ken Johnson provided me, the customer, invaluable information and assistance with the purchase of a mattress, automatic foundation with control device. I have not nor have I ever had such an informative and totally hands on information provided during a purchase. I felt like I was the "Most Important Customer at that Time". I would like to emphasize on the heading"Beyond Reproach", is an accurate description of Mr Johnson in his sales and procedural presentation to the customer. I am so glad I had this experience and I do appreciate the time and effort Mr. Johnson provided to me during my selection of a mattress, moveable box and same day delivery. Like I said, Beyond Reproach!
Date published: 2016-07-19
Rated 5 out of 5 by from Amazing Service and great team work Bought a full mattress for my son a few days ago. I had called with questions twice and spoke with two different people (Travis and Mathew). They were professional, knowledgeable and sooo helpful. I never felt rushed or like I was inconveniencing them. (which was the case at other companies) When I asked if they received commission they acknowledged the other team member I had talked with first. Their kindness and team player attitude really made a difference! I even made a mistake and ordered the wrong mattress size and called back as soon as I realized. They were accommodating to the change with no problem. Delivery happened that day and those staff were also kind and efficient. Thank you Escondido Sleep Train Team
Date published: 2016-03-03
Rated 5 out of 5 by from Well I just bought my mattress! 6/5 I had no idea that I would have actually purchased my mattress from here but after a few minutes of interaction with Travis he truly helped me! I went in not knowing what mattress I wanted an within an hour it came down to 2! Great service, great guy! And very knowledgeable. 2 weeks later I went back to lay on the mattreses again and the manager greeted me like it was his home! Within 5 minutes he told me everything I needed to know and I am now a proud owner! Thank you. I was very stressed but you guys made the process as smooth as possible! 6/5
Date published: 2016-08-10
Rated 2 out of 5 by from Store good - delivery NOT good! Bought a new mattress for my 90 year old mother and had great service in the store in Escondido, Ca. Paid for delivery and removal of old mattress to save us the trouble. Truck drivers said her driveway was too steep and they were not allowed to carry mattress up the drive so they left without even trying to figure out a plan to help her. She was quite upset. I canceled the order and had to drop everything to go to another store and purchase a mattress for her. Elderly mother and daughter managed to do what delivery guys were unable to accomplish.
Date published: 2016-05-27
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Sleep Train locations in Escondido offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Escondido offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Escondido Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®