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Sleep Train - Mattress & Bed Store in Emeryville, CA

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Sleep Train Emeryville - San Pablo Ave
3999 San Pablo Ave
Ste H
Emeryville , CA 94608
Sleep Train Emeryville - San Pablo Ave is rated 4.8 out of 5 by 89.
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Sleep Train Emeryville - San Pablo Ave is rated 4.8 out of 5 by 89.
Rated 1 out of 5 by from Poor service and disregard for confidentiality Someone used my email in error so I received a receipt with all of that person's personal info. Of course it's possible the customer made the initial mistake, but it's your company that allows people to set up receipts/accounts without verifying emails. I also sent a message to your customer service to remove my email from your database, I am not the customer in question. I have heard nothing. And as evidenced by this survey, you are still using my email as if I am your customer. If this isn't corrected I will voice my concern for your lack of regard for personal info on yelp and other social media sites.
Date published: 2016-03-16
Rated 5 out of 5 by from Superb Customer Service I visited Sleep Train on Saturday,1/16/16 at approx. 12:20PM to purchase a mattress for a very ill friend. I have a limited budget so wasn't able to afford a very expensive mattress. The sales person, Rafael Marrero, showed me several mattresses with no pressure for meto buy the high end mattress. He explained the different mattresses in terms of firm, less firm, soft, etc. Rafael was very knowledgeable, courteous, friendly and professional. He listened to my needs and exceeded all my expectations. I would highly reccommend this Sleep Train to anyone. Thank you.
Date published: 2016-01-20
Rated 5 out of 5 by from A perfect mattress buying experience My partner and I went into the Sleep Train location on San Pablo Avenue, in Emeryville, California, this past Sunday not even looking to purchase a mattress that day. However, the in-store staff were so helpful and obliging in helping us choose the mattress that was just right for us that we couldn't help ourselves - we bought a Greenwood Firm right there on the spot. It's in our bedroom now, and we couldn't be happier about it. Thanks, Sleep Train!
Date published: 2015-11-04
Rated 1 out of 5 by from Confusing and mixed information. I was told I could make exchanges with on the first 30 days by the sales rep I worked with. When I called about this I spoke to someone who told me this isn't the case. That there would be a 150 fee plus delivery cost. When I asked to speak to a manger, the customer service agent attempted to avoid this. My issue was fairly simple. I didn't understand thAt there are two different styles of queen mattress. Rather than a California queen I wanted an Olympic queen. I thought I good a good deal but bad customer service soured me.
Date published: 2016-02-11
Rated 5 out of 5 by from Great Service and Great Bed! Very happy with purchase. Have back issues and old bed was no longer firm enough, so that was inflaming the condition. New bed is extremely firm and comfortable. Have only had new bed for a few days, and back is already feeling better. Couldn't be happier with my purchase. Sales person (Robert D.) did a great job. Asked a few questions, and then had me test some of the different mattresses. Was very knowledgeable about the different mattresses and steered me in the right direction.
Date published: 2016-10-01
Rated 5 out of 5 by from Great customer service without the pressure I visited the Emeryville store not sure if I was going to purchase but wanted to experience first hand different mattresses. I did some research prior to visiting the store so I had an idea of what I was looking for. The customer representative was very knowledgeable and asked helpful questions to guide me in narrowing down what I wanted. The rep was not forceful in selling and truly wanted to help. I ended up purchasing the Cool Dream Bed. I received my bed the next day.
Date published: 2016-08-24
Rated 5 out of 5 by from Quick. Easy. Friendly. Efficient. I stopped in for the End of the Year sale with a pretty vague idea of what I was looking for. I only knew my budget, and that I was looking for a queen set. Danielle Thompson was able to help answer all of my questions while finishing up a sale with a couple (who may have been over staying their welcome) with ease and lots of respect and personality. Danielle helped me narrow down to a few different options under my criteria, and she was patient during my process of elimination which ended up being fairly quick and easy. Danielle was honest about the quality of the different mattresses I was trying, the average life span of the set, and which would be better for someone who sleeps on their side. I believe I ended up with the Hampton and Rhodes Trinidad Hybrid Memory Foam Cushion Mattress and I really love it. Thanks Danielle. Go check her out!
Date published: 2017-01-17
Rated 4 out of 5 by from Great in store help I came in dirty after work, looking haggard and Cynthia, the store manager, didn't judge one bit. She assessed my needs, and showed me which mattresses would suit me in the store, what was on sale, and answered all my questions. Awesome. We ended up buying two queens and dropping about $3k as a family. Our new mattress hasn't been delivered, but the shopping experience set me up to be quite happy with what we bought. The delivery team should be here any minute.
Date published: 2016-04-16
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Sleep Train locations in Emeryville offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Emeryville offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Emeryville Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®