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Sleep Train (510) 547-0258

Sleep Train - Mattress & Bed Store in Emeryville, CA

Sleep Train Emeryville - San Pablo Ave
3999 San Pablo Ave
Emeryville, CA 94608
(510) 547-0258
Hours
Mon - Sat: 10:00 am - 8:00 pm
Sun: 11:00 am - 7:00 pm
Sleep Train Emeryville - San Pablo Ave is rated 4.8 out of 5 by 90.
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This Store Carries
  • Exclusive Mattresses
  • Hampton & Rhodes
  • Sealy Posturepedic
  • Serta iComfort
  • Simmons Beautyrest
  • Tempur-Pedic
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Sleep Train Emeryville - San Pablo Ave
3999 San Pablo Ave
Ste H
Emeryville, CA 94608
(510) 547-0258
Reviews
Sleep Train Emeryville - San Pablo Ave is rated 4.8 out of 5 by 90.
Rated 1 out of 5 by from Poor service and disregard for confidentiality Someone used my email in error so I received a receipt with all of that person's personal info. Of course it's possible the customer made the initial mistake, but it's your company that allows people to set up receipts/accounts without verifying emails. I also sent a message to your customer service to remove my email from your database, I am not the customer in question. I have heard nothing. And as evidenced by this survey, you are still using my email as if I am your customer. If this isn't corrected I will voice my concern for your lack of regard for personal info on yelp and other social media sites.
Date published: 2016-03-16
Rated 5 out of 5 by from Superb Customer Service I visited Sleep Train on Saturday,1/16/16 at approx. 12:20PM to purchase a mattress for a very ill friend. I have a limited budget so wasn't able to afford a very expensive mattress. The sales person, Rafael Marrero, showed me several mattresses with no pressure for meto buy the high end mattress. He explained the different mattresses in terms of firm, less firm, soft, etc. Rafael was very knowledgeable, courteous, friendly and professional. He listened to my needs and exceeded all my expectations. I would highly reccommend this Sleep Train to anyone. Thank you.
Date published: 2016-01-20
Rated 5 out of 5 by from A perfect mattress buying experience My partner and I went into the Sleep Train location on San Pablo Avenue, in Emeryville, California, this past Sunday not even looking to purchase a mattress that day. However, the in-store staff were so helpful and obliging in helping us choose the mattress that was just right for us that we couldn't help ourselves - we bought a Greenwood Firm right there on the spot. It's in our bedroom now, and we couldn't be happier about it. Thanks, Sleep Train!
Date published: 2015-11-04
Rated 1 out of 5 by from Confusing and mixed information. I was told I could make exchanges with on the first 30 days by the sales rep I worked with. When I called about this I spoke to someone who told me this isn't the case. That there would be a 150 fee plus delivery cost. When I asked to speak to a manger, the customer service agent attempted to avoid this. My issue was fairly simple. I didn't understand thAt there are two different styles of queen mattress. Rather than a California queen I wanted an Olympic queen. I thought I good a good deal but bad customer service soured me.
Date published: 2016-02-11
Rated 5 out of 5 by from Great Service and Great Bed! Very happy with purchase. Have back issues and old bed was no longer firm enough, so that was inflaming the condition. New bed is extremely firm and comfortable. Have only had new bed for a few days, and back is already feeling better. Couldn't be happier with my purchase. Sales person (Robert D.) did a great job. Asked a few questions, and then had me test some of the different mattresses. Was very knowledgeable about the different mattresses and steered me in the right direction.
Date published: 2016-10-01
Rated 5 out of 5 by from Great customer service without the pressure I visited the Emeryville store not sure if I was going to purchase but wanted to experience first hand different mattresses. I did some research prior to visiting the store so I had an idea of what I was looking for. The customer representative was very knowledgeable and asked helpful questions to guide me in narrowing down what I wanted. The rep was not forceful in selling and truly wanted to help. I ended up purchasing the Cool Dream Bed. I received my bed the next day.
Date published: 2016-08-24
Rated 4 out of 5 by from Great in store help I came in dirty after work, looking haggard and Cynthia, the store manager, didn't judge one bit. She assessed my needs, and showed me which mattresses would suit me in the store, what was on sale, and answered all my questions. Awesome. We ended up buying two queens and dropping about $3k as a family. Our new mattress hasn't been delivered, but the shopping experience set me up to be quite happy with what we bought. The delivery team should be here any minute.
Date published: 2016-04-16
Rated 5 out of 5 by from Quick. Easy. Friendly. Efficient. I stopped in for the End of the Year sale with a pretty vague idea of what I was looking for. I only knew my budget, and that I was looking for a queen set. Danielle Thompson was able to help answer all of my questions while finishing up a sale with a couple (who may have been over staying their welcome) with ease and lots of respect and personality. Danielle helped me narrow down to a few different options under my criteria, and she was patient during my process of elimination which ended up being fairly quick and easy. Danielle was honest about the quality of the different mattresses I was trying, the average life span of the set, and which would be better for someone who sleeps on their side. I believe I ended up with the Hampton and Rhodes Trinidad Hybrid Memory Foam Cushion Mattress and I really love it. Thanks Danielle. Go check her out!
Date published: 2017-01-17
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Sleep Train stores near Emeryville, CA
Sleep Train Emeryville - San Pablo Ave
3999 San Pablo Ave
Ste H
Emeryville, CA 94608
(510) 547-0258
Sleep Train Emeryville
5703 Christie Ave
Emeryville, CA 94608
(510) 653-0160
Sleep Train Oakland
3005 Broadway
Oakland, CA 94611
(510) 763-1692
Sleep Train Berkeley
2389 Shattuck Ave
Berkeley, CA 94704
(510) 665-4265
Sleep Train Alameda
2660 5th St
Ste B
Alameda, CA 94501
(510) 337-9942
Sleep Train El Cerrito
9999 San Pablo Ave
El Cerrito, CA 94530
(510) 526-0221
Sleep Train San Francisco - Van Ness
1600 Van Ness Ave
San Francisco, CA 94109
(415) 447-3286
Sleep Train San Francisco - Van Ness 2
1415 Van Ness Ave
San Francisco, CA 94109
(415) 440-1461
Sleep Train San Francisco - Geary 2
3100 Geary Blvd
San Francisco, CA 94118
(415) 751-2259
Sleep Train Richmond - Hilltop
3300-C Klose Way
Richmond, CA 94806
(510) 758-4582
Sleep Train San Francisco - Geary 3
4550 Geary Blvd
San Francisco, CA 94121
(415) 752-7911
Sleep Train San Francisco - Geary
4801 Geary Blvd
San Francisco, CA 94118
(415) 831-4651
Sleep Train San Leandro
15099 Hesperian Blvd
Ste D
San Leandro, CA 94578
(510) 276-6670
Sleep Train San Leandro - Bayfair Mall
15100 Hesperian Blvd
Ste 204
San Leandro, CA 94578
(510) 276-1737
Sleep Train Walnut Creek
1245 S Main St
Walnut Creek, CA 94596
(925) 945-8307
Sleep Train Walnut Creek - North Broadway
1365 N Broadway
Walnut Creek, CA 94596
(925) 274-1437
Sleep Train Sausalito - Marin
130 Donahue St
Sausalito, CA 94965
(415) 289-1074
Sleep Train Daly City
403 Westlake Center
Daly City, CA 94015
(650) 301-4935
Sleep Train Colma
4937 Junipero Serra Blvd
Colma, CA 94014
(650) 992-8863
Sleep Train Larkspur - Greenbrae
2056 Redwood Hwy
Greenbrae, CA 94904
(415) 945-9177
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