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Sleep Train - Mattress & Bed Store in Elk Grove, CA

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Address
Sleep Train Elk Grove - Bruceville Rd
9660 Bruceville Rd
Ste 100
Elk Grove , CA 95757
Sleep Train Elk Grove - Bruceville Rd is rated 4.9 out of 5 by 109.
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Sleep Train Elk Grove - Bruceville Rd is rated 4.9 out of 5 by 109.
Rated 5 out of 5 by from Attentive Service! I appreciated the store manager (David) taking the time to find me a new mattress within my budget.
Date published: 2017-01-18
Rated 5 out of 5 by from Back pain no more I have been having a lot of back issues due to a mattress I got stuck with which I had recently purchased from a department store (vague return policy). Since I wasn't going to purchase anything from them again, I went to Sleep Train. I am so glad I did. The mattress I purchased is excellent. No more back pain in the morning - after months of waking up crippled with pain. The service was just as excellent. Vaughn spent a long time with me trying to find the right mattress. Mattress was delivered same day too. I'm going to go back for more. I will purchase twin mattresses for my children.
Date published: 2016-06-04
Rated 3 out of 5 by from Could have been better all around The purchase was okay but I made a point of saying I wanted to keep within the $300 free gifts and when the salesperson suggested a pillow that would put us over I told him I didn't want to go over. He said, let me see if I can discount it and said he could discount it down to $68 would that be okay? Sure I said thinking that kept us under the $300 but when all was done turned out he was charging us an additional $68 for our "free gifts". I called the next day to cancel the pillow I didn't really want and got our $68 back (he was less than enthusiastic to help with this).
Date published: 2016-07-13
Rated 5 out of 5 by from Excellent product, excellent store manager This is my second to shop in sleep train for a complete bed set. Although in two different store locations but surprisingly with the same sales person who is now a store manager. Dave is one of the best sales person/store manager that I've known. He is a true professional who made me feel that I am not just a customer but a friend as well. He gave me good deals and freebies that has saved me a lot. When the product was delivered, I noticed a little defect on it so I called Dave back. Without so much questions, he offered to replace the mattress right away. Awesome.
Date published: 2016-11-21
Rated 5 out of 5 by from BEST customer service experience I went to this location to buy a bed. I got to experience the outstanding customer service from Vaughn. He spent a lot of time with me, explained the technology to me and was not "salesy" in the least bit. I didn't feel one bit of pressure, instead he consulted with me on what would be best for me and my husband. His upbeat, positive demeanor was such a breath of fresh air. He was extremely articulate, concise and easy to work with. I would highly recommend and will recommend all of my freinds and family to go work with him to get the best product for their needs.
Date published: 2016-05-04
Rated 1 out of 5 by from Poor Customer Service Bought three mattresses for my three daughters and had them delivered back in May. After a few weeks, the girls were being bitten. A week later, we discovered that all three mattresses had bedbugs. Went back to the store and was told by a different sales associate that it it could not happen and that the problem must have existed before we had the mattresses delivered. We were then referred to customer service. Called customer service. They said that it was not possible to get them from the delivered mattresses. The mattresses cost us $1500 and the treatment and cleaning costs to date have cost us over $3000. After several of months of trying to get this resolved, we are still waiting to hear from Customer Care.
Date published: 2016-09-19
Rated 5 out of 5 by from Amazing customer service Dave from the Elk Grove store went above and beyond to help my husband and I! I called him because I mattress was literally starting to fall apart and fold over the sides and we ended up being a few months out of warranty (naturally :-( ) Dave told me to come on down and he would make us a deal for the inconvience and boy did he deliver!!! Beyond grateful for the amazing customer service! We went in looking for a bed without the intention of purchasing the same day and we were so blown away by the amazing service we needed up purchasing right away
Date published: 2016-11-06
Rated 5 out of 5 by from My kind of store! Joseph Brinkman is a good listener and very helpful. We were trying to get an idea for a mattress for our vacation place in Palm Desert. Even though we were not making a purchase in Joseph's store he did everything he could to help us find the mattress that best met our needs. He wrote the information down for us so when we go down to Palm Desert all we have to do is go into the Sleep Train store, show them the paper and write the check. He couldn't have been more helpful even if I had been his mother. Thanks Joseph
Date published: 2016-04-29
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Sleep Train locations in Elk Grove offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Elk Grove offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Elk Grove Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®