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Sleep Train - Mattress & Bed Store in Chico, CA

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Sleep Train Chico - Forest Ave
2031 Forest Ave
Ste 110
Chico , CA 95928
Sleep Train Chico - Forest Ave is rated 4.8 out of 5 by 75.
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Sleep Train Chico - Forest Ave is rated 4.8 out of 5 by 75.
Rated 5 out of 5 by from 5 Star Customer Care Mark Escalera took so much time and effort to ensure that we were completely satisfied with our purchase. Our experience with Mark demonstrated that the Sleep Train company truly exercises exceptional customer care. As the mattress was a rather large investment for us, we are so very grateful to Mark for going above and beyond to ensure that the mattress we ended up with was exactly what we wanted/needed. We highly recommend Mark and Sleep Train to anyone wanting to purchase a mattress, the outstanding customer care that we received enabled us to end up with the perfect mattress for us! :)
Date published: 2016-02-29
Rated 5 out of 5 by from Great experience! My husband and I used them two days ago and we're very happy with our experience. We walked in, told them our budget, and that this was this first time we were picking out a bed together and we're able to find the perfect bed for us within an hour, which is especially nice when you consider how small our budget was. We've been sleeping on since and, even though we're still breaking it in, it definitely beats out my last bed that I had my entire life and was much older than me. While they mentioned options to add on and had us try other beds just barely different to the one we picked to make sure we were happy, absolutely nothing was pushed on us. I don't think that sale could have been any smoother.
Date published: 2016-09-06
Rated 5 out of 5 by from No Pressure I went a number of places to shop and "try out" various mattresses. Some insisted on getting my data and then inundated me with email and phone calls. Some pressured me to decide "now" because "the deal" was expiring. Some tried to upsell me. Sleep Train did none of these things. They gave me a business card with a hand written price and left me alone and encouraged me to shop around. When I returned the price was honored. I opted to buy new pillows and other accessories and was given discounts. The deliverymen were 100℅ polite, efficient and accommodating.
Date published: 2017-01-22
Rated 5 out of 5 by from Great Service The two service guys that came to my house were very polite and worked very hard to solve the issue that we were having with our two platforms and them being in sinc. All issues were adjusted to the best of their knowledge even though it wasn't a complete fix. If we have any further complains with the platforms they will be glad to come out again and see what else may need to be done to correct the issue. There was also a suggestion that we should check with our sales person to replace the ( possible ) bad remote. As our entire purchase is only 3 month old.
Date published: 2016-06-07
Rated 3 out of 5 by from Had some delivery issues The salesman in the store who worked with me and my wife was awesome. He took his time and helped us and I never felt like he was pushy. He knew what we wanted and worked with us the entire time. However when we received our bed the boxspring was the incorrect box spring. So we had to call him and get that replaced. He was on it right away and we got the new boxspring the same day. However the second delivery guys who came to the house were not careful as the first with what they were doing. They ripped off two baseboards in our hallway as well as almost dropped a box spring on our electric fireplace. I felt as if there should be a policy in place when they damage something that they should have to fill out on site for you to sign.
Date published: 2016-05-05
Rated 3 out of 5 by from Bed is great delivery not so much We bought two beds that were to be delivered in two cities. The first delivery was 2 hours away and I was going up to break down a hospital bed. I just starting out when I decided to call to confirm delivery. The mattress was out of stock in the warehouse. No call in advance to notify me. I would have been very disappointed if i had driven two hours for nothing. Second bed was due a week later to be delivered to my home. I left work a little early to meet the truck. No one showed and no call. I waited a few days and called the store. Turns out the mattress was out of stock in the warehouse again. The store no longer had my delivery address. I guess they would have just figured that everything had been taken care of. I am hoping to get the mattress this Tuesdays. You can bet that I will be calling in advance before leaving early from work a third time.
Date published: 2016-03-07
Rated 5 out of 5 by from Great product and service from Sleep Train - Chico We needed a quality, yet affordable, bed for my son who was moving into a house for his school year at Chico State University. Furthermore, we needed that bed the very next day. We walked into the store and told the wonderful sales lady our needs. Without hassle, she helped us find the right bed (matress, box spring, and frame) at a good price. Delivery was made, as promised, the next day. A very good experience!
Date published: 2015-10-24
Rated 5 out of 5 by from Terrific Service. I am so happy I went to sleep train. I went to a bunch of other mattress stores prior going to sleep train thinking I can get a better price at the other stores. Turns out Sleep Train offers the best price for the mattress I wanted. In addition, they offered the best customer service. Very friendly, helpful, and accommodating. I got everything I wanted and more. They were able to accommodate all my requests
Date published: 2015-10-25
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Sleep Train locations in Chico offer guests a premier shopping experience. Sleep Train provides our guests access to premium mattresses from top name brands combined with superior services and highly trained sleep experts. We also offer a variety of mattress sales and financing offers throughout the year, so check back often!

As Sleep Train has grown from its first location to over 300 stores, our mission remains the same: always provide superior service, the best selection, and unbeatable prices – all backed by our 100-day low price guarantee. Our stores in Chico offer same day delivery on all in-stock purchases made by 2 p.m., plus we will set-up your new mattress and remove your old set.

Whether you are suffering from backaches, snoring or just can’t fall asleep, Sleep Train in CA has the right sleep solution for you. Our highly trained sleep experts are on hand to answer any questions and help match you with a mattress we guarantee you’ll love. Sleep Train’s goal is to provide you with the most comfortable, positive and well-informed mattress-buying experience that you won’t find anywhere else.

At Chico Sleep Train locations, you will find premium mattresses from top name brands, including Tempur-Pedic, Serta iComfort, Sealy Posturepedic, Beautyrest and more. Adjustable bases, pillows and sheets are in stock and ready to complete your personalized sleep system.

Sleep Train is your ticket to a better night's sleep.®