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Sleep Train (415) 256-2538

Sleep Train - Mattress & Bed Store in San Rafael, CA

Sleep Train San Rafael
530 West Francisco Blvd
San Rafael, CA 94901
(415) 256-2538
Hours
Mon - Sat: 10:00 am - 8:00 pm
Sun: 11:00 am - 7:00 pm
Sleep Train San Rafael is rated 4.775 out of 5 by 80.
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This Store Carries
  • Exclusive Mattresses
  • Hampton & Rhodes
  • Sealy Posturepedic
  • Serta iComfort
  • Simmons Beautyrest
  • Tempur-Pedic
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Sleep Train San Rafael
530 West Francisco Blvd
Suite D
San Rafael, CA 94901
(415) 256-2538
Reviews
Sleep Train San Rafael is rated 4.775 out of 5 by 80.
Rated 4 out of 5 by from Excellent Service I have never experienced a better, more knowledgeable, helpful, courteous sales man who really took pains to make sure we picked the items that were best for us. Only 2 things went wrong in this transaction. They had the wrong city entered at first but that was quickly remedied with a quick phone call placed to me confirming the address on the delivery day. They came right away after that phone call. When the mattress arrived, there was a production defect on one of the corners. Sleep Train San Rafael immediately scheduled a replacement for delivery at my soonest convenience. Sleep Train San Rafael is GREAT!
Date published: 2015-10-19
Rated 3 out of 5 by from Customer Service I bought two beds in the same number of weeks. The first went smoothly except for the confusion with delivery. The second, same thing, except the bed was damaged and the delivery men tried to hide the fact that it had been dropped crushing the corner of the bed. I had to keep on the store to resolve the problem which it was within 2 days. The Manager at the tine, Aristotle, kept saying he would call back within a certain time frame, which he never did, causing me to call back 2 or 3 times. You don't tell a customer you'll call back then never do and come up with various excuses as to why you didn't call back. Bad customer service!
Date published: 2016-01-19
Rated 5 out of 5 by from Great Experience From the moment I walked into Sleep Train my experience was pleasant. Not crowded, so I felt immediately and attentively tended to. My sales person, Jack Reynolds, was helpful but not at all 'pushy', in fact he didn't try to steer me to a more expensive mattress. I ended up getting a 'movable' frame (which i LOVE!), and a mid-priced mattress. Delivery was on time, the gentlemen who made the delivery were beyond helpful, and helped with much ore than just installing the new matrress. I needed to play musical mattresses, and they helped with that. All in all, it was a wonderful experience, and I'd go again for another mattress.
Date published: 2015-11-04
Rated 5 out of 5 by from great service! Just want to say that when you go into sleep train in San Rafael they really know what THEY ARE TALKING ABOUT! Our whole house is filled with only sleep train beds! Just bought a queen for my spare room and the men there were really helpful and very patient with me! Its hard to find the right bed but every time its the right bed when I have it delivered! Few months prior I bought my son a King size bed which he loves !! Thank You Sleep Train for helping me and my family sleep well at night time!! Sincererly, Cecilia Conroy San Rafael California PS. Would love to win the gift card!!!! I would buy another king bed real soon!!!
Date published: 2016-01-26
Rated 5 out of 5 by from Great Customer Service! Purchased a mattress for my daughter in college. David in San Rafael store helped me with what I needed. He had it delivered on the day & time as I requested. I called him back to add the mattress cover & he did. When the mattress was delivered, the box spring was too high for the bed. So, the delivery people suggested to get the next size down. I was worried we might be charged for delivery for the other box spring. I called David and told him the situation. He arranged for the other box spring to be delivered on the day and time we requested too at no extra charge. David exhibited GREAT Customer Service and went beyond and above my expectation. I have recommended Sleep Train in San Rafael and ask for David!
Date published: 2015-10-25
Rated 5 out of 5 by from Just the best experience! From the minute we walked in to the store we helped (with no pressure) to select the mattress we wanted by laying down on several different ones with good discussion of price and features.Yolanda, Our sales person, was outstanding and suggested items we would need and explained about delivery and recycling the old mattress and box spring. We purchased the mattress and the box springs with storage drawers- and to keep within our budget- were offered a clearance mattress and financing. The entire experience was just about the best I have ever had in purchasing anything!
Date published: 2016-05-20
Rated 5 out of 5 by from A Quick & Easy Shopping Experience! We walked into the San Rafael store and were greeted by a very friendly salesman who did not give us the 'hard sale', listened to our needs, and helped us pick out a bed within 10 minutes. We came back the next day and purchased the bed from another friendly salesperson who did all he could to save us money and arranged for delivery that evening. The bed arrived and was set up in less than 15 minutes by 2 great delivery guys and we are so thankful and happy about our experience with Sleep Train! This is the 3rd bed we have bought from them in the last 10 years!
Date published: 2015-12-31
Rated 4 out of 5 by from Really good service, but ... We are happy with our new mattress set. One issue, though, was with the delivery time slot. At first, the time slot was between 12:30 PM and 5:30 PM. The night before the delivery, the message stated delivery would be between 10AM and 12 noon. The morning of the delivery, we were told delivery would be at 9:45 AM. The delivery truck arrived at 9:25 AM. We were still in the process of preparing for the new mattress, and thought we had a little more time for this. In addition, we were both surprised at how much higher off the floor the mattress is on our standard frame, compared to the showroom model we tried. It takes a little getting used too. Otherwise, the sales and service was very good. We like the 120 day trial period. We also appreciate the Foster Care Program.
Date published: 2016-01-29
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Sleep Train stores near San Rafael, CA
Sleep Train San Rafael
530 West Francisco Blvd
Suite D
San Rafael, CA 94901
(415) 256-2538
Sleep Train Larkspur - Greenbrae
2056 Redwood Hwy
Greenbrae, CA 94904
(415) 945-9177
Sleep Train Sausalito - Marin
130 Donahue Street
Sausalito, CA 94965
(415) 289-1074
Sleep Train Novato
232 Vintage Way
Novato, CA 94945
(415) 878-4930
Sleep Train Richmond - Hilltop
3300-C Klose Way
Richmond, CA 94806
(510) 758-4582
Sleep Train El Cerrito
9999 San Pablo Ave
El Cerrito, CA 94530
(510) 526-0221
Sleep Train San Francisco - Geary 3
4550 Geary Blvd
San Francisco, CA 94121
(415) 752-7911
Sleep Train San Francisco - Geary
4801 Geary Blvd
San Francisco, CA 94118
(415) 831-4651
Sleep Train San Francisco - Van Ness
1600 Van Ness Ave
San Francisco, CA 94109
(415) 447-3286
Sleep Train San Francisco - Geary 2
3100 Geary Blvd
San Francisco, CA 94118
(415) 751-2259
Sleep Train San Francisco - Van Ness 2
1415 Van Ness Ave
San Francisco, CA 94109
(415) 440-1461
Sleep Train Emeryville
5703 Christie Ave
Emeryville, CA 94608
(510) 653-0160
Sleep Train Berkeley
2389 Shattuck Ave
Berkeley, CA 94704
(510) 665-4265
Sleep Train Emeryville - San Pablo Ave
3999 San Pablo Ave
Suite H
Emeryville, CA 94608
(510) 547-0258
Sleep Train Oakland
3005 Broadway
Oakland, CA 94611
(510) 763-1692
Sleep Train Alameda
2660 5th Street
Suite B
Alameda, CA 94501
(510) 337-9942
Sleep Train Daly City
403 West Lake Center
Daly City, CA 94015
(650) 301-4935
Sleep Train Vallejo
900 Admiral Callaghan Lane
Vallejo, CA 94591
(707) 558-9057
Sleep Train Vallejo - Plaza Drive
165 Plaza Drive
Suite 701
Vallejo, CA 94591
(707) 649-2337
Sleep Train Petaluma - Kenilworth Dr
401 Kenilworth Dr
Suite 350
Petaluma, CA 94952
(707) 763-3256
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