Or
Sleep Train (650) 347-3462

Sleep Train - Mattress & Bed Store in San Mateo, CA

Sleep Train San Mateo - Downtown
491 S El Camino Real
San Mateo, CA 94402
(650) 347-3462
Hours
Mon - Sat: 10:00 am - 8:00 pm
Sun: 11:00 am - 7:00 pm
Sleep Train San Mateo - Downtown is rated 4.54054054054054 out of 5 by 37.
  • 2016-08-26T10:21CST
  • bvseo_cps, prod_bvrr, vn_cps_3.3.0
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_37
  • loc_en_US, sid_502071, PRD, sort_relevancy
  • clientName_sleeptrain-local
  • bvseo_sdk, p_sdk, 2.3.0.1
  • CLOUD, method:getAggregateRating, 169.33ms
  • REVIEWS, PRODUCT
This Store Carries
  • Exclusive Mattresses
  • Hampton & Rhodes
  • Sealy Posturepedic
  • Serta iComfort
  • Simmons Beautyrest
  • Tempur-Pedic
Location Image
Get Directions
Sleep Train San Mateo - Downtown
491 S El Camino Real
San Mateo, CA 94402
(650) 347-3462
Reviews
Sleep Train San Mateo - Downtown is rated 4.54054054054054 out of 5 by 37.
Rated 2 out of 5 by from Great in-store, Poor everywhere else I had a great experience in the showroom with my sales associate. He was very knowledgeable and conversational. However, I never received a delivery time window the day before my scheduled delivery and spent 45 mins waiting on the customer service help line before giving up. I also left a message at the showroom and never received a response. I had to wait until the showroom opened at 10am the next morning to call again and get an answer, which was the day of my delivery. I was told the website had my delivery information; if it did, it was not possible to locate it. I am now missing a day of work because of this conflict that was easily avoidable. I'm afraid I'll be heading to another store for my next mattress purchase.
Date published: 2016-08-25
Rated 5 out of 5 by from Very Good Experience Our salesman Daniel (at the San Mateo location on El Camino and 4th) hit the perfect mark of helpful and informative without trying to "sell" us. He also thankfully did not try to immediately sell us on a $3K bed (which was our experience at their main competitor) nor does ST hide their prices which is also done at Mancini. Daniel was patient with us and when we finally found our bed he quickly gave us a great deal without hassle. Communication about the Delivery could have been a bit better. No real complaints. Just make sure if quickness of delivery is paramount that you tighten that up at the point of sale. It was not a critical issue for us so in the end it was a minor issue. Overall, very satisfied with our experience.
Date published: 2016-05-17
Rated 5 out of 5 by from Excellent from beginning to end! It was 15 years since we last bought a mattress and we decided it was time to get a new one. We got our first mattress at Sleep Train and had a good experience 15 years ago so why change. We had an excellent experience at the San Mateo store. Daniel helped us...he educated us on the new mattresses, spent ample time letting us try multiple mattresses and then gave us time to decide which was the best one for us. No pressure. We got a great deal too since there was a sale. Hope this one lasts another 15 years. Will be back again!
Date published: 2016-02-21
Rated 1 out of 5 by from A terrible delivery experience I compared prices and delivery times and ordered a queen bed frame from SleepTrain to be delivered the next day. The delivery window given was "They'll call you with a time later tonight". They called and gave me time with no option available. Cancelled and adjusted plans for the next day to be here. The delivery truck did not come in that window (in the AM) I called customer service twice to find out what was going on. I got a new time (in the afternoon). Cancelled plans again. The truck missed the afternoon time as well. Had to call to find out the truck was running behind. Duh. Whole day shot. Cancelled the order but that also took three phone calls and another day because apparently they cannot give me my money back while the merchandise is on the truck.
Date published: 2015-10-28
Rated 5 out of 5 by from Excellent experience We purchased a temperpedic mattress from Mike a week ago. He helped us figure out which mattress would be best for our sleeping styles. This was a major purchase for us and he walked us through the process so we were comfortable with spending the money, but he never once put pressure on us to go through with the sale. He's also hilarious, told some great stories, and made the experience fun. The whole experience was awesome. Sleep Train is great, but the Sleep Train in downtown San Mateo is the best!
Date published: 2016-04-10
Rated 5 out of 5 by from A great experience... I knew the kind of frame and mattress I wanted prior to entering the store and I was pleasantly surprised at the knowledge and the sales associate(Daniel) willingness to help me by showing me all my options. It was a great experience overall...
Date published: 2016-07-26
Rated 3 out of 5 by from Not the Same I have bought all my beds from Sleep Train and referred many friends to your stores. While the sales experience was the same (friendly, no pressure), the delivery experience was a disappointment. My box spring was damaged and the delivery guys scratched my hardwood floor after dragging the mattress on the floor. Apparently they were supposed to wear booties and lay down a blanket -neither happened. I have been a loyal customer, but will consider other stores in the future.
Date published: 2016-05-04
Rated 5 out of 5 by from Great sales experience I had a great experience buying my first tempurpedic from sleeptrain. David, the sales associate, answered all our questions and patiently waited for our long decision making process (it took us 7 days and two trips to the store). He heard our concerns and gave us a great offer which increased the value of our purchase a lot! Most importantly we never felt pressurized to make the purchase which is a rarity these days!
Date published: 2016-08-16
  • 2016-08-26T10:21CST
  • bvseo_cps, prod_bvrr, vn_cps_3.3.0
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_37
  • loc_en_US, sid_502071, PRD, sort_relevancy
  • clientName_sleeptrain-local
  • bvseo_sdk, p_sdk, 2.3.0.1
  • CLOUD, method:getContent, 61.94ms
  • REVIEWS, PRODUCT
Sleep Train stores near San Mateo, CA
Sleep Train San Mateo - Downtown
491 S El Camino Real
San Mateo, CA 94402
(650) 347-3462
Sleep Train San Mateo
1743 El Camino Real
San Mateo, CA 94402
(650) 377-0539
Sleep Train San Mateo - Hillsdale Caltrain
3910 S El Camino Real
San Mateo, CA 94403
(650) 572-9005
Sleep Train San Carlos
1133D Industrial Road
San Carlos, CA 94070
(650) 620-9104
Sleep Train South San Francisco
150 El Camino Real
Suite C
South San Francisco, CA 94080
(650) 616-9304
Sleep Train Redwood City
2341 El Camino Real
Redwood City, CA 94063
(650) 261-1120
Sleep Train Menlo Park
1189 El Camino Real
Menlo Park, CA 94025
(650) 327-6288
Sleep Train Daly City - Gellert Blvd
356 Gellert Blvd
Daly City, CA 94015
(650) 755-2337
Sleep Train Colma
4937 Junipero Serra Blvd
Colma, CA 94014
(650) 992-8863
Sleep Train Daly City
403 West Lake Center
Daly City, CA 94015
(650) 301-4935
Sleep Train Hayward
23918 Hesperian Blvd
Hayward, CA 94545
(510) 782-9930
Sleep Train Palo Alto
2098 El Camino Real
Palo Alto, CA 94306
(650) 852-1222
Sleep Train Union City
30791 Dyer Street
Union City, CA 94587
(510) 487-1790
Sleep Train San Leandro
15099 Hesperian Blvd
Suite D
San Leandro, CA 94578
(510) 276-6670
Sleep Train San Leandro - Bayfair Mall
15100 Hesperian Blvd
Suite 204
San Leandro, CA 94578
(510) 276-1737
Sleep Train Alameda
2660 5th Street
Suite B
Alameda, CA 94501
(510) 337-9942
Sleep Train San Francisco - Van Ness 2
1415 Van Ness Ave
San Francisco, CA 94109
(415) 440-1461
Sleep Train San Francisco - Van Ness
1600 Van Ness Ave
San Francisco, CA 94109
(415) 447-3286
Sleep Train San Francisco - Geary 2
3100 Geary Blvd
San Francisco, CA 94118
(415) 751-2259
Sleep Train San Francisco - Geary 3
4550 Geary Blvd
San Francisco, CA 94121
(415) 752-7911
Deskbound and Drowsy? Free same day delivery on mattresses.  Click here to start.