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Sleep Train (650) 347-3462

Sleep Train - Mattress & Bed Store in San Mateo, CA

Sleep Train San Mateo - Downtown
491 S El Camino Real
San Mateo, CA 94402
(650) 347-3462
Hours
Mon - Sat: 10:00 am - 8:00 pm
Sun: 11:00 am - 7:00 pm
Sleep Train San Mateo - Downtown is rated 4.7391 out of 5 by 23.
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This Store Carries
  • Hampton & Rhodes
  • Sealy Posturepedic
  • Serta iComfort
  • Simmons Beautyrest
  • Sleep Train Exclusive Mattresses
  • Tempur-Pedic
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Sleep Train San Mateo - Downtown
491 S El Camino Real
San Mateo, CA 94402
(650) 347-3462
Reviews
Sleep Train San Mateo - Downtown is rated 4.7391 out of 5 by 23.
Rated 5 out of 5 by from Excellent from beginning to end! It was 15 years since we last bought a mattress and we decided it was time to get a new one. We got our first mattress at Sleep Train and had a good experience 15 years ago so why change. We had an excellent experience at the San Mateo store. Daniel helped us...he educated us on the new mattresses, spent ample time letting us try multiple mattresses and then gave us time to decide which was the best one for us. No pressure. We got a great deal too since there was a sale. Hope this one lasts another 15 years. Will be back again!
Date published: 2016-02-21
Rated 1 out of 5 by from A terrible delivery experience I compared prices and delivery times and ordered a queen bed frame from SleepTrain to be delivered the next day. The delivery window given was "They'll call you with a time later tonight". They called and gave me time with no option available. Cancelled and adjusted plans for the next day to be here. The delivery truck did not come in that window (in the AM) I called customer service twice to find out what was going on. I got a new time (in the afternoon). Cancelled plans again. The truck missed the afternoon time as well. Had to call to find out the truck was running behind. Duh. Whole day shot. Cancelled the order but that also took three phone calls and another day because apparently they cannot give me my money back while the merchandise is on the truck.
Date published: 2015-10-28
Rated 5 out of 5 by from Excellent experience We purchased a temperpedic mattress from Mike a week ago. He helped us figure out which mattress would be best for our sleeping styles. This was a major purchase for us and he walked us through the process so we were comfortable with spending the money, but he never once put pressure on us to go through with the sale. He's also hilarious, told some great stories, and made the experience fun. The whole experience was awesome. Sleep Train is great, but the Sleep Train in downtown San Mateo is the best!
Date published: 2016-04-10
Rated 5 out of 5 by from Great Shopping Experience! Daniel was great! Funny, super nice, and we didn't feel the least bit pressured... even though we came in 1 hour before closing and Daniel was the only person working. He patiently figured out what my husband and I wanted, and showed us a lot of options in a lot of different price ranges that would make both of us happy. We can't wait to sleep on our new mattress. Thanks Daniel!
Date published: 2016-02-07
Rated 5 out of 5 by from Helpful (not pushy) service My husband and I stopped by to explore our mattress options and Sean helped us learn about the different types of mattresses and pillows. Sean's focus was on the best fit for us and he had us try many different types of beds, across many different price points, so we knew our options. We ended up with an amazing bed and incredible pillows - we've never slept better. Thanks Sean!
Date published: 2016-03-30
Rated 5 out of 5 by from Terrific Service! Only one service professional at this store yet ge was able to handle multiple customers at the same time and make each one feel important and helped. This was an exceptional service person who should be highly thanked by Sleep Train! He completed my purchase expeditiously after discussing all possible options and helping me select the one that was best for me.
Date published: 2016-03-23
Rated 5 out of 5 by from Great Product and Service! Bought a pillow top mattress a couple of weeks ago for a great price and am very satisfied with its comfort and quality. Daniel Dowd in San Mateo offered great customer service by helping me make sure I had all of my needs met from purchase to delivery. Thank you for making buying a mattress so quick and easy Sleep Train!
Date published: 2016-03-12
Rated 5 out of 5 by from Amazing! As someone who works in Customer Service, I was so thrilled that Tazeem took such great care of my boyfriend and I. He listened to our needs, had us try different beds at different price tiers and helped us secure a wonderful price for the bed we decided to purchase. Many thanks to him for such a wonderful experience!
Date published: 2015-10-18
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  • cp_1, bvpage1
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  • clientName_sleeptrain-local
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Sleep Train stores near San Mateo, CA
Sleep Train San Mateo - Downtown
491 S El Camino Real
San Mateo, CA 94402
(650) 347-3462
Sleep Train San Mateo
1743 El Camino Real
San Mateo, CA 94402
(650) 377-0539
Sleep Train San Mateo - Hillsdale Caltrain
3910 S El Camino Real
San Mateo, CA 94403
(650) 572-9005
Sleep Train San Carlos
1133D Industrial Road
San Carlos, CA 94070
(650) 620-9104
Sleep Train South San Francisco
150 El Camino Real
Ste C
South San Francisco, CA 94080
(650) 616-9304
Sleep Train Redwood City
2341 El Camino Real
Redwood City, CA 94063
(650) 261-1120
Sleep Train Menlo Park
1189 El Camino Real
Menlo Park, CA 94025
(650) 327-6288
Sleep Train Daly City - Gellert Blvd
356 Gellert Blvd
Daly City, CA 94015
(650) 755-2337
Sleep Train Colma
4937 Junipero Serra Blvd
Colma, CA 94014
(650) 992-8863
Sleep Train Daly City
403 West Lake Center
Daly City, CA 94015
(650) 301-4935
Sleep Train Hayward
23918 Hesperian Blvd
Hayward, CA 94545
(510) 782-9930
Sleep Train Palo Alto
2098 El Camino Real
Palo Alto, CA 94306
(650) 852-1222
Sleep Train Union City
30791 Dyer Street
Union City, CA 94587
(510) 487-1790
Sleep Train San Leandro
15099 Hesperian Blvd
Ste D
San Leandro, CA 94578
(510) 276-6670
Sleep Train San Leandro - Bayfair Mall
15100 Hesperian Blvd
Ste 204
San Leandro, CA 94578
(510) 276-1737
Sleep Train Alameda
2660 5th Street
Ste B
Alameda, CA 94501
(510) 337-9942
Sleep Train San Francisco - Van Ness 2
1415 Van Ness Ave
San Francisco, CA 94109
(415) 440-1461
Sleep Train San Francisco - Van Ness
1600 Van Ness Ave
San Francisco, CA 94109
(415) 447-3286
Sleep Train San Francisco - Geary 2
3100 Geary Blvd
San Francisco, CA 94118
(415) 751-2259
Sleep Train San Francisco - Geary 3
4550 Geary Blvd
San Francisco, CA 94121
(415) 752-7911
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