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Sleep Train (408) 377-8450

Sleep Train - Mattress & Bed Store in San Jose, CA

Sleep Train San Jose - Bascom Square
1558 S Bascom Ave
San Jose, CA 95125
(408) 377-8450
Hours
Mon: 9:00 am - 9:00 pm
Tue - Thu: 10:00 am - 8:00 pm
Fri: 10:00 am - 9:00 pm
Sat: 9:00 am - 9:00 pm
Sun: 11:00 am - 8:00 pm
Sleep Train San Jose - Bascom Square is rated 4.793103448275862 out of 5 by 87.
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This Store Carries
  • Exclusive Mattresses
  • Hampton & Rhodes
  • Sealy Posturepedic
  • Serta iComfort
  • Simmons Beautyrest
  • Tempur-Pedic
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Sleep Train San Jose - Bascom Square
1558 S Bascom Ave
San Jose, CA 95125
(408) 377-8450
Reviews
Sleep Train San Jose - Bascom Square is rated 4.793103448275862 out of 5 by 87.
Rated 5 out of 5 by from Great prices, awesome service My wife and I recently went into the Sleep Train on Bascom without the intent to buy that day; we were looking for a king-sized bed. Manny helped us right away. He was extremely friendly and helpful, and best of all, he was not pushy at all. We told him we probably wouldn't buy anything for a month, but he helped us find a mattress we loved, and then he gave us such a great offer (on an already ballpark-reasonable starting price) that we couldn't refuse it. We bought it on the spot. But in all of this, there was never an ounce of pressure. Manny was awesome; I would highly recommend going to this specific store and talking to him.
Date published: 2015-11-16
Rated 5 out of 5 by from Excellent Service!!!!! About 3 weeks ago, I was in the Sleep Train store on Bascom Avenue. The sales person on duty was Manual. He had excellent customer service skills. He asked me what kind of mattress I was looking for. I told him I wasn't sure because for the last 30+ years I had a waterbed. I couldn't believe the prices for a mattress nowadays. He pointed out 5-6 different mattresses which ranged in price. I tried them all out. It was really hard to decide. In the meantime, another customer came in, I told him to help them as I continued to try out and choose which mattress I wanted. I finally decided on my mattress, purchased it and setup a delivery date/time.
Date published: 2016-01-29
Rated 5 out of 5 by from Sleep Train is Part of The Neighborhood While visiting my local Sleep Train store, I was so impressed at how friendly the workers were and knowledgeable. It was old home week too since the advisor at Sleep Train also said his Dad lived on my street. Small world moment. That's what if feels like when you are at a Sleep Train store. My young son also loves to join us because his favorite part is the rest test and perhaps jumping on a few beds. And the best part, the advisors really know a lot about mattresses. All and all my family and I had a great experience and we love our mattress. I wouldn't go anywhere else and I recommend Sleep Train to all my friends too.
Date published: 2016-03-25
Rated 5 out of 5 by from Excellent service We bought a bed about two weeks ago and it is amazing. Tim Brady helped us pick out our perfect mattress and bed frame. His exceptional customer service has made the difference in our experience buying the mattress. Even better, it was all financed per his recommendation! This will help us build our credit and sleep better. He was so kind in offering us multiple options and his patience really set the bar for great customer service. Id recommend sleep train on bascom to anyone looking for a new mattress. It was clean, comfortable, and even kept the kids entertained. Overall, a wonderful experience.
Date published: 2016-04-14
Rated 5 out of 5 by from Awesome There really is no other way to explain it. Just awesome service and selection thanks. Michelle at the Bascom Store handled multiple customers during my multiple visits. Not only did she manage the all the other customer’s needs but mine as well. I felt as if I was the only one she had to deal with. Not purchasing a bed in nearly 20 years, Michelle questioned me into the correct bed. O yea, Tempur-Pedic-Cloud with the Ego movable Base. Thanks Michelle, Sleep Train and the Gary & Julie in the morning at KRTY.
Date published: 2016-07-06
Rated 3 out of 5 by from Great service, but financing was terrible. Sales person was very knowledgeable and helped us pick the right product for our needs. On the finance side, the company that represents Sleep Train has been terrible. My account was tied to someone else's account and I have been making payments for someone else, while my account sat without payment and is now way past due, which has dropped my credit score over 75 points. I have called and talked with them many times, but still no progress. Will never finance anything from this company(Sync....Bank) again. I will say no to the below question only for the finance side of things.
Date published: 2015-10-23
Rated 5 out of 5 by from Wonderful, patient service The Salesman, Ernest, didn't rush us and helped us find the types of beds that were within our budget without sacrificing comfort. He also provided us with pillows (like the ones I use at home) to try out with each of the beds rather than just using a generic pillow that wouldn't have felt right. We spent a lot of time there, and changed our minds about what type of mattress we wanted and what budget we had to work with. He continued to have a good sense of humor the whole time and really met us in the middle with all the things we wanted.
Date published: 2016-05-29
Rated 5 out of 5 by from Great experience I bought my daughter a new bed for her new apartment that she was moving into for grad school. I thought the service was very good and the price for the bed reasonable. The only disappointing thing about the service was that we could not get same day delivery because it was 2:10 p.m. by the time we bought the bed and same day service was cut off at 2:00 p.m. I thought it was unreasonable that those 10 minutes would make a difference. There was no effort to call and see if it could get done
Date published: 2016-08-26
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  • clientName_sleeptrain-local
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Sleep Train stores near San Jose, CA
Sleep Train San Jose - Bascom Square
1558 S Bascom Ave
San Jose, CA 95125
(408) 377-8450
Sleep Train San Jose - Stevens Creek
3615 Stevens Creek Blvd
San Jose, CA 95117
(408) 296-6288
Sleep Train Santa Clara - Stevens Creek
3785 Stevens Creek Blvd
Santa Clara, CA 95051
(408) 260-0292
Sleep Train San Jose - Westgate
1546 Saratoga Ave
Suite P503
San Jose, CA 95129
(408) 871-7803
Sleep Train San Jose - El Paseo
1500 El Paseo de Saratoga
San Jose, CA 95130
(408) 871-1214
Sleep Train San Jose - Marketplace
519 Coleman Ave
Suite 10
San Jose, CA 95110
(408) 298-2291
Sleep Train San Jose - The Plant
189 Curtner Ave
Suite 30
San Jose, CA 95125
(408) 286-0751
Sleep Train Santa Clara
5245 Stevens Creek Blvd
Santa Clara, CA 95051
(408) 248-2164
Sleep Train San Jose - Blossom Hill 2
1033 Blossom Hill Road
San Jose, CA 95123
(408) 445-2337
Sleep Train San Jose - Blossom Hill
858 A Blossom Hill Road
San Jose, CA 95123
(408) 361-7984
Sleep Train Cupertino
10225 S DeAnza Blvd
Cupertino, CA 95014
(408) 253-3775
Sleep Train San Jose - Tully Road
1597 Tully Road
Suite 20
San Jose, CA 95122
(408) 254-3031
Sleep Train San Jose - Village Oaks
5770 Cottle Road
San Jose, CA 95123
(408) 629-3431
Sleep Train Sunnyvale
1265 West El Camino Real
Sunnyvale, CA 94087
(650) 694-4633
Sleep Train Mountain View
804 East El Camino Real
Mountain View, CA 94041
(650) 694-7339
Sleep Train Milpitas
187 Ranch Drive
Milpitas, CA 95035
(408) 946-4415
Sleep Train Palo Alto
2098 El Camino Real
Palo Alto, CA 94306
(650) 852-1222
Sleep Train Fremont
39166 Fremont Hub
Fremont, CA 94538
(510) 739-6647
Sleep Train Menlo Park
1189 El Camino Real
Menlo Park, CA 94025
(650) 327-6288
Sleep Train Morgan Hill
1031 Cochrane Road
Suite 180
Morgan Hill, CA 95037
(408) 779-2111
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