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Sleep Train (415) 878-4930

Sleep Train - Mattress & Bed Store in Novato, CA

Sleep Train Novato
232 Vintage Way
Novato, CA 94945
(415) 878-4930
Hours
Mon: 9:00 am - 9:00 pm
Tue - Thu: 10:00 am - 8:00 pm
Fri: 10:00 am - 9:00 pm
Sat: 9:00 am - 9:00 pm
Sun: 11:00 am - 8:00 pm
Sleep Train Novato is rated 4.764 out of 5 by 89.
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This Store Carries
  • Exclusive Mattresses
  • Hampton & Rhodes
  • Sealy Posturepedic
  • Serta iComfort
  • Simmons Beautyrest
  • Tempur-Pedic
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Sleep Train Novato
232 Vintage Way
Novato, CA 94945
(415) 878-4930
Reviews
Sleep Train Novato is rated 4.764 out of 5 by 89.
Rated 5 out of 5 by from Excellent Price Excelent Service Excellent Result I want to give a shout out to Ed Phillips, the Novato store manager. Over the phone he agreed to match a competitor's price. When we got to the store he also matched the sales tax deduction. He then gave us great advice about care and breaking in of the mattress and arranged for delivery the next day. The delivery guys were superb, They gave us a 2 hour window so we didn't have to stick around all day. They came when promised, taking our old mattress away and even putting the dust cover on the new one. Couldn't be happier with the BeautyRest product or SleepTrain's customer service.
Date published: 2015-11-05
Rated 5 out of 5 by from Great Store! A few weeks ago I puchased a mattress and boxspring from Jared. My old mattress had been causing me to wake up aching for far too long, so I bit the bullet and went in looking for a better mattress. Jared really listened to me and didn't try to upsell me at all. Based on what I told him, he directed me through a series of tests, helping me find what I now think is my perfect mattress. I'm now sleeping far better and not waking up in pain. I highly recommend Sleep Train, and Jared in particular. I also like that they give back to foster kids.
Date published: 2016-02-19
Rated 5 out of 5 by from Great Service I went in looking for a mattress on sale for less than $300.00. I was hoping for some great end of the year specials. The salesperson, Jacob, showed me some mattresses that would meet my price requirements. In addition, he performed some online research to compare prices. In the end, he demonstrated that Sleep Train had the best prices, and he also convinced me to pay just a little bit more for a much better mattress. I ended up paying about $450.00 for a mattress (including tax and delivery). I felt good about my purchase and experience.
Date published: 2015-12-30
Rated 5 out of 5 by from Best Customer Service Experience I wasn't expecting to make a purchase that day but with the great customer service and time that Keistina invested with me I did! I enjoyed the knowledge she shared on the products and didn't feel hassled or pressured in anyway, not by anyone in the store. I can truly say that each team member seemed trike happy to work for the company and represent the products they sell and I think that should tell you something about Sleep Train! I can't wait to enjoy my new mattress and pillow!
Date published: 2015-11-17
Rated 5 out of 5 by from Best shopping experience! We had a very nice experience at sleep train, thanks to Jared. He made sure we tried different mattresses and gave us enough time to make a decision. He was very professional. At the end, we felt confident with our selection and the final price. We've had a rather unpleasant experience at another mattress store prior coming to sleep train and Jared turned that around by providing us the best service we could imagine. We would definitely come back to sleep train in the future.
Date published: 2016-01-18
Rated 4 out of 5 by from A good experience. When we came in, we were greeted, asked if there was anything in particular we wanted to see. My partner and I were treated with respect and friendliness. We were shown options and allowed time without pressure when we wished to be left alone to discuss the options. When we had narrowed down the options, the representative was kind, took his time to explain the differences, and showed us similar options from other brands. Again, he allowed us time to discuss privately, going back to his desk to attend other business. When we made a decision, he was kind enough to to explain purchase options, including returned/refurbished items, thereby lower our over all cost (and of course, helping them reduce inventory of difficult to sell items). After our purchase, the delivery and set up was smooth, efficient and pleasant. A good experience
Date published: 2015-10-25
Rated 3 out of 5 by from Service in store was great, but following days not I didn't answer first time email re my experience as I really appreciate all you do for foster children and I have four very loved grandsons who were foster kids some of their lives. I only went in store for pillow approved by Amer Lung Assoc and they had it on file. Showed me floor sample but said he would order one. Was Thursday before 3day holiday. He told me it Might be as late as Tuesday. No pillow. Called on Thursday and they couldn't find tracking number will call back. No call I called again on Friday and they said should arrive in day or so. So now well over a week to get a pillow. And I am sorry to say I think perhaps they sent floor sample as I have had to put in dryer twice already to puff up. And I pay 75 cents each time to use dryer. So everyone polite and nice, but order definitely not a good experience! Sorry. Nori Everson
Date published: 2015-10-24
Rated 1 out of 5 by from waste of time I was looking for a mattress for my daughters new apartment at college. The sales rep had frustration trying to check the delivery schedule and had to make several calls while we waited. Eventually he found a date, and we bought the mattress. The process took a very long time. A few days later we were notified that the mattress could not be delivered in either the promised time frame or for the promised pricing so our order cancelled.
Date published: 2015-10-14
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  • clientName_sleeptrain-local
  • bvseo_sdk, p_sdk, 2.3.0.1
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  • REVIEWS, PRODUCT
Sleep Train stores near Novato, CA
Sleep Train Novato
232 Vintage Way
Novato, CA 94945
(415) 878-4930
Sleep Train San Rafael
530 West Francisco Blvd
Ste D
San Rafael, CA 94901
(415) 256-2538
Sleep Train Larkspur - Greenbrae
2056 Redwood Hwy
Greenbrae, CA 94904
(415) 945-9177
Sleep Train Petaluma - Kenilworth Dr
401 Kenilworth Dr
Ste 350
Petaluma, CA 94952
(707) 763-3256
Sleep Train Petaluma
105 N McDowell Blvd
Ste A
Petaluma, CA 94954
(707) 763-1542
Sleep Train Richmond - Hilltop
3300-C Klose Way
Richmond, CA 94806
(510) 758-4582
Sleep Train Sausalito - Marin
130 Donahue Street
Sausalito, CA 94965
(415) 289-1074
Sleep Train Vallejo
900 Admiral Callaghan Lane
Vallejo, CA 94591
(707) 558-9057
Sleep Train Vallejo - Plaza Drive
165 Plaza Drive
Ste 701
Vallejo, CA 94591
(707) 649-2337
Sleep Train El Cerrito
9999 San Pablo Ave
El Cerrito, CA 94530
(510) 526-0221
Sleep Train Napa 2
1745 W Imola Ave
Napa, CA 94559
(707) 224-1003
Sleep Train Rohnert Park - Redwood Drive
6089 Redwood Drive
Rohnert Park, CA 94928
(707) 584-1004
Sleep Train Napa
1735 Trancas Street
Napa, CA 94558
(707) 253-1810
Sleep Train San Francisco - Geary 3
4550 Geary Blvd
San Francisco, CA 94121
(415) 752-7911
Sleep Train San Francisco - Geary
4801 Geary Blvd
San Francisco, CA 94118
(415) 831-4651
Sleep Train San Francisco - Van Ness
1600 Van Ness Ave
San Francisco, CA 94109
(415) 447-3286
Sleep Train Berkeley
2389 Shattuck Ave
Berkeley, CA 94704
(510) 665-4265
Sleep Train San Francisco - Geary 2
3100 Geary Blvd
San Francisco, CA 94118
(415) 751-2259
Sleep Train San Francisco - Van Ness 2
1415 Van Ness Ave
San Francisco, CA 94109
(415) 440-1461
Sleep Train Emeryville
5703 Christie Ave
Emeryville, CA 94608
(510) 653-0160
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