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Sleep Train (415) 878-4930

Sleep Train - Mattress & Bed Store in Novato, CA

Sleep Train Novato
232 Vintage Way
Novato, CA 94945
(415) 878-4930
Hours
Mon - Sat: 10:00 am - 8:00 pm
Sun: 11:00 am - 7:00 pm
Sleep Train Novato is rated 4.790322580645161 out of 5 by 124.
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This Store Carries
  • Exclusive Mattresses
  • Hampton & Rhodes
  • Sealy Posturepedic
  • Serta iComfort
  • Simmons Beautyrest
  • Tempur-Pedic
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Sleep Train Novato
232 Vintage Way
Novato, CA 94945
(415) 878-4930
Reviews
Sleep Train Novato is rated 4.790322580645161 out of 5 by 124.
Rated 5 out of 5 by from Superior Customer Service I first purchased a mattress on Jan1st, 2016 and had a typical customer service experience with the associate. After some time passed, my husband and I realized the bed was not a correct fit for us. I was anticipating a nightmare trying to exchange the bed and get a new one. Virginia was extremely helpful in getting everything arranged and making it a very easy process. Sleep Train handled the whole process with amazing customer service and we have a new bed that we really love. Thank you for making us feel like valued customers! I should mention that Elliott was also very helpful in listening to our wants/needs and helping us find a mattress that would work well.
Date published: 2016-06-17
Rated 5 out of 5 by from Love my Novato Sleep Train! Thank you Romeo at Novato's Sleep Train Mattress Store. Came in with the whole family at 7pm, with closing time at 8. While the kids were entertained at the kids play station, Romeo listened to what my wife and I were hoping for in a mattress, Romeo asked a few very simple questions and helped us find our perfect bed. Not pushy, not overbearing, Romeo just let us find our mattress with a little assistance. We even learned a thing or two and I'm 100% satisfied with Sleep Train and their customer service. We received a complementary high-end cooling pillow and a set of fitted bed sheets and a mattress cover. Impressive!
Date published: 2016-07-25
Rated 5 out of 5 by from Excellent Price Excelent Service Excellent Result I want to give a shout out to Ed Phillips, the Novato store manager. Over the phone he agreed to match a competitor's price. When we got to the store he also matched the sales tax deduction. He then gave us great advice about care and breaking in of the mattress and arranged for delivery the next day. The delivery guys were superb, They gave us a 2 hour window so we didn't have to stick around all day. They came when promised, taking our old mattress away and even putting the dust cover on the new one. Couldn't be happier with the BeautyRest product or SleepTrain's customer service.
Date published: 2015-11-05
Rated 5 out of 5 by from Wonderful service This was my first time visiting Sleep Train and I was more than satisfied with my experience. I was greeted by a friendly and very informative woman named Dani who answered all of my questions and had me out the door in a timely manner feeling happy and sure that I had chosen the best, in my first ever bed purchase. The delivery was made the following day by two men who were very sweet and friendly. They worked so quickly and had my bed all set up and ready for me in what seemed like seconds. Very satisfied customer and will be recommending Sleep Train!!
Date published: 2016-07-31
Rated 5 out of 5 by from Great Store! A few weeks ago I puchased a mattress and boxspring from Jared. My old mattress had been causing me to wake up aching for far too long, so I bit the bullet and went in looking for a better mattress. Jared really listened to me and didn't try to upsell me at all. Based on what I told him, he directed me through a series of tests, helping me find what I now think is my perfect mattress. I'm now sleeping far better and not waking up in pain. I highly recommend Sleep Train, and Jared in particular. I also like that they give back to foster kids.
Date published: 2016-02-19
Rated 5 out of 5 by from Great Service I went in looking for a mattress on sale for less than $300.00. I was hoping for some great end of the year specials. The salesperson, Jacob, showed me some mattresses that would meet my price requirements. In addition, he performed some online research to compare prices. In the end, he demonstrated that Sleep Train had the best prices, and he also convinced me to pay just a little bit more for a much better mattress. I ended up paying about $450.00 for a mattress (including tax and delivery). I felt good about my purchase and experience.
Date published: 2015-12-30
Rated 5 out of 5 by from Fantastic Service in Novato! My wife and I visited the Novato store last week and were helped by the friendly, knowledgeable Virginia. She answered all of our questions, calling another store when she needed to verify the length of a pillow warranty, and made it a very comfortable experience. We like to have fun while we shop and it was nice to have excellent customer service from someone with a sense of humor. Our delivery men were equally pleasant, efficient, funny and professional. The staff we worked with were all excellent.
Date published: 2016-06-13
Rated 5 out of 5 by from Best Customer Service Experience I wasn't expecting to make a purchase that day but with the great customer service and time that Keistina invested with me I did! I enjoyed the knowledge she shared on the products and didn't feel hassled or pressured in anyway, not by anyone in the store. I can truly say that each team member seemed trike happy to work for the company and represent the products they sell and I think that should tell you something about Sleep Train! I can't wait to enjoy my new mattress and pillow!
Date published: 2015-11-17
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  • clientName_sleeptrain-local
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  • REVIEWS, PRODUCT
Sleep Train stores near Novato, CA
Sleep Train Novato
232 Vintage Way
Novato, CA 94945
(415) 878-4930
Sleep Train San Rafael
530 West Francisco Blvd
Suite D
San Rafael, CA 94901
(415) 256-2538
Sleep Train Larkspur - Greenbrae
2056 Redwood Hwy
Greenbrae, CA 94904
(415) 945-9177
Sleep Train Petaluma - Kenilworth Dr
401 Kenilworth Dr
Suite 350
Petaluma, CA 94952
(707) 763-3256
Sleep Train Petaluma
105 N McDowell Blvd
Suite A
Petaluma, CA 94954
(707) 763-1542
Sleep Train Richmond - Hilltop
3300-C Klose Way
Richmond, CA 94806
(510) 758-4582
Sleep Train Sausalito - Marin
130 Donahue Street
Sausalito, CA 94965
(415) 289-1074
Sleep Train Vallejo
900 Admiral Callaghan Lane
Vallejo, CA 94591
(707) 558-9057
Sleep Train Vallejo - Plaza Drive
165 Plaza Drive
Suite 701
Vallejo, CA 94591
(707) 649-2337
Sleep Train El Cerrito
9999 San Pablo Ave
El Cerrito, CA 94530
(510) 526-0221
Sleep Train Napa 2
1745 W Imola Ave
Napa, CA 94559
(707) 224-1003
Sleep Train Rohnert Park - Redwood Drive
6089 Redwood Drive
Rohnert Park, CA 94928
(707) 584-1004
Sleep Train Napa
1735 Trancas Street
Napa, CA 94558
(707) 253-1810
Sleep Train San Francisco - Geary 3
4550 Geary Blvd
San Francisco, CA 94121
(415) 752-7911
Sleep Train San Francisco - Geary
4801 Geary Blvd
San Francisco, CA 94118
(415) 831-4651
Sleep Train San Francisco - Van Ness
1600 Van Ness Ave
San Francisco, CA 94109
(415) 447-3286
Sleep Train Berkeley
2389 Shattuck Ave
Berkeley, CA 94704
(510) 665-4265
Sleep Train San Francisco - Geary 2
3100 Geary Blvd
San Francisco, CA 94118
(415) 751-2259
Sleep Train San Francisco - Van Ness 2
1415 Van Ness Ave
San Francisco, CA 94109
(415) 440-1461
Sleep Train Emeryville
5703 Christie Ave
Emeryville, CA 94608
(510) 653-0160
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